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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
November 18, 2018
Amazing service I wanted to thank Charles on his excellent Customer Service, along with helping me find the right car. I couldn’t be happier with my 2019 Forte! I wanted to thank Charles on his excellent Customer Service, along with helping me find the right car. I couldn’t be happier with my 2019 Forte! More
by Jpereira
Employees Worked With
Charles Divita
November 05, 2018
Great experience From our first contact with Lockwood Kia and Yannick, our car buying experience was incredibly positive. Frankly, we were dreading the process due to From our first contact with Lockwood Kia and Yannick, our car buying experience was incredibly positive. Frankly, we were dreading the process due to a bad car-buying experience we had several years ago. Much to our pleasure Yannick was low key and understanding of our nervousness. He provided information in a straight forward, personable way. We went into Lockwood looking for a used Optima. Yannick showed us a few other options including the 2018 Demo model - that we finally purchased. We were very open with Yannick about the fact that we were looking at a couple of different vehicles including one in particular that was at another dealership. Yannick was very professional about discussing the pros and cons of the other non-Kia vehicle we were considering. During our discussions/negotiations, Michael Holguin also worked with us to provide, pricing and financing options. Michael was straight-forward, enthusiastic and understanding with us as we discussed our options. Finally, Janel walked us through our warranty options and finalized our paperwork. Her friendly, professional approach provided the our final assurance that we had made the right decision in purchasing from Lockwood Kia. More
by Happy Purchasers
October 03, 2018
Amazing Customer Service I wanted to thank Calvin Rybak on his excellent Customer Service, along with helping me find the right car. I purchased a 2013 Kia Sportage. After t I wanted to thank Calvin Rybak on his excellent Customer Service, along with helping me find the right car. I purchased a 2013 Kia Sportage. After the sale Calvin came to where I live Brampton to pick up my vehicle as it needed a little more Service. They came to me as to save me the trouble. Excellent. I want to thank also Armando Sy as I had a request and all my expectations were highly met with excellent Customer Service. And lastly Jenel Hernandez, helping us with our Warranty, to give us reassurance we are covered in all aspects of our vehicle. Lockwood has an amazing team. And in today's fast pace society this team made purchasing my vehicle so enjoyable. It's all in the Customer Service . Highly recommend Lockwood Kia to family and friends. Love my Kia More
by DSpaziani
Employees Worked With
Service Team , Armando Sy, Janel Hernandez, Calvin Rybak
September 30, 2018
Stellar Service This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and This service team was professional, efficient, fair and very engaged.. I would happily recommend them to anyone!.ill be back for sure for service and a new car More
by browncruise
Employees Worked With
Other Employees :
Peter Kawa, Giulio Michetti, Dustin Bloor, John Kadet
September 29, 2018
A great experience Janel was a pleasure to work with. She is knowledgeable, responsive and positive. Of all the cars I’ve purchased, this has been my best experience ove Janel was a pleasure to work with. She is knowledgeable, responsive and positive. Of all the cars I’ve purchased, this has been my best experience overall thanks to her. Lockwood Kia is great More
by Kimber9
Employees Worked With
Jake Clark, Lake Haist, Janel Hernandez
September 27, 2018
Always a pleasure working with a GREAT TEAM!!! This is my second time dealing with Chris Guidotti. He helped me with my purchase of my first 2013 Kia Sorento LX. He was so helpful and the experie This is my second time dealing with Chris Guidotti. He helped me with my purchase of my first 2013 Kia Sorento LX. He was so helpful and the experience was so great. Even after that purchase, I called Chris for general questions that arose through the years. He was always willing to help me out. His great customer service and knowledge always stuck with me that I returned to him and he helped me again with my next purchase of my 2019 Kia Sorento EX Premium. This experience again was nothing but great! I recommended others to him and will continue to do so! More
by mmisola
Employees Worked With
September 19, 2018
Excellent customer service, great transaction. Smooth new car purchase transaction. I would recommend Kia, and Lockwood. Everything went smoothly, and I was very pleased with the whole experience Smooth new car purchase transaction. I would recommend Kia, and Lockwood. Everything went smoothly, and I was very pleased with the whole experience. I would recommend Kia. More
by Kgoodson
Employees Worked With
Charles Divita, Armando Sy, Janel Hernandez
September 19, 2018
Amazing team at Lockwood. Searching for a new car is never an easy process. As someone who didn't know much about the car buying process, I was super lucky to find Lockwood Kia Searching for a new car is never an easy process. As someone who didn't know much about the car buying process, I was super lucky to find Lockwood Kia on my search for a new-to-me car. I worked with Jake first who showed me the car I inquired about. Was very transparent sending me the files and work order on the car. Took the car for a test drive, and I knew it had to be mine. I then met Janel. She was very helpful and worked very hard to get me the best rate with my situation. She was very personable and always willing to answer my questions. It was exceptionally helpful as I am an out-of-town buyer. I am very grateful to both Jake and Janel for being soo great to work with and helpful. I would definitely recommend my friends and family to get their next car at Lockwood through Jake and Janel. More
by katiemiller06
Employees Worked With
Jake Clark, Janel Hernandez
September 16, 2018
Great team, great experience They literally took all the time I needed from to make the most informed and correct purchasing decisions. They were happy to pursue all of my options They literally took all the time I needed from to make the most informed and correct purchasing decisions. They were happy to pursue all of my options and questions with me in a patient and enthusiastic manner. I honestly feel like they wanted me to have the right vehicle for me before they wanted to make a sale. When I was making the final decision there was no pressure, and I made my choice with confidence thanks to their product knowledge and dedication to my satisfaction. I even met the rest of the people at the dealership who all made me feel like I was joining the family. I love my car, and I loved the experience of buying it. More
by SeanCar
Employees Worked With
August 30, 2018
Off to Orangeville Kia Pressure pressure pressure to make that sale ! It does NOT matter how much you tell them you’re on a strict budget they will continuously add to the p Pressure pressure pressure to make that sale ! It does NOT matter how much you tell them you’re on a strict budget they will continuously add to the price ! Identical experience as Travis T in the reviews section. Maybe the people we dealt with were having a bad day as it was right at closing time ,but that does not give anyone representing a brand like KIA the right to treat people like garbage if we don’t accept your overinflated sale which by the way was advertised on their own website ! More
by Andrew
Employees Worked With
Nicole Porritt, Nate Mason
