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Lockwood Kia

Oakville, ON

4.3
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart. The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.” At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs. Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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2400 South Service Rd West

Oakville, ON

L6L 5M9

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Showing 566 reviews

March 14, 2019

Thanks Nate Nate was very friendly and courteous. Never felt pressured. He was able to answer all our questions and went above and beyond to make sure we had a ve More

by Mike and Agnes
Recommend Dealer
Yes
Employees Worked With
Nate Mason
March 12, 2019

Great job I worked with Nat on the best selection for my needs. I am happy with my choice and appreciate the advice I received from him. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nate Mason
March 01, 2019

Great Pricing and Service I live an hour away and have many kia dealerships in my area however this is my 2nd time buying from Lockwood and they are worth the drive every time More

by newmansk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeFreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charles Divita, Logan McMahon
January 11, 2019

Can't be trusted ! My nephew purchased a 2010 Mazda from this dealer. He drove it for just over 4 months when he was notified of a recall on the vehicle for early corros More

by concerned Aunt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Salem Al-Ghareib and Mike DeFreitas
Jan 12, 2019 -

Lockwood Kia responded

Hello Kim, The vehicle your nephew purchased was inspected by a licensed mechanic and was not in the condition you speak of when it was sold to him 4 months ago. The vehicle clearly has a recall for early rust on a specific part and the issue is related to this specific recall. It is being covered and replaced no charge to him from Mazda Warranty. In regards to your mention of us “ taking advantage of him “ this is a completely false claim. Your nephew came to us to help him out with his extremely poor credit situation. His interest rate is determined by a bank lender, not the dealership. The rate is also determined by his credit history and ability to repay his loans. We went out of our way to even help him with a $1,000 downpayment to obtain this loan. We worked with your nephew and even his parents to look for the best approvals possible and also requested co-signers for the loan to lower his interest rate. By the way, your nephew is an adult and we clearly went thought the details of the loan with him and he clearly understood the structure of the loan including the interest rate. We gave your nephew great service and helped him out with a loan when no one else was willing to do so. Your claim of taking advantage of him is completely false. If you wish to discuss this further please contact me directly. Michael DeFreitas.

January 09, 2019

My experience was awesome from start to finish I was in a bad situation as my car broke down in a shopping centre parking lot. When Mike heard of my dilemma, he immediately took action to try and h More

by Nikki
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael DeFreitas
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 03, 2019

Great Service Team Great service team. John, Matthew, Bill, Mat and Addison were all wonderful and accommodating. Bill helped me set up my appointment even though he was More

by Bill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McKim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Addison, Mat Payne, John Kadet
December 20, 2018

Great customer service! Unlike other Kia dealerships I've had some bad experiences at other Kia dealerships in the past but the level of service that I received at this dealership, especially dealing wit More

by swobopio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kadet
December 19, 2018

Superb Excellent service team. They make what is normally an unpleasant situation, a pleasant one... Their technicians are incredible and you can tell everyo More

by cg17
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill McKim
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Holguin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shianne, Mat Payne, Peter Kawa, Dustin Bloor, John Kadet
November 23, 2018

Great People Great Service So I was looking for a new car and came to Lockwood Kia. I emailed about a test drive on a Sunday and Logan got back to me that day after hours. He wa More

by Skivell92
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Logan McMahon
November 23, 2018

Surpassed My Expectations I couldn't be happier with the outcome of my purchase and overall experience with the dealership, Janel, Armando and Yannick took excellent care of m More

by Polly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Armando Sy, Janel Hernandez, Yannick Ruiz
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