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Lockwood Kia
Oakville, ON
566 Reviews
The Lockwood Group has been servicing Oakville for over 30 years in the Automotive Retail Business. We have built our reputation on great customer service and a high level of professionalism. We are proud to service not only the Oakville area, but also Milton, Burlington and Mississauga. If you are coming from out of town drop by and we will be sure to greet you with a smile and a warm heart.
The Lockwood Group is especially excited with the new partnership with Kia due to our shared values. Kia’s brand slogan “The Power to Surprise” represents the company’s global commitment to surpassing customer expectations through continuous automotive innovation. Since 1973 the Lockwood Group has been committed to a similar goal of constantly surpassing customer’s expectations in customer service becoming the premier destination for superior customer experiences in both sales and service. Like our own motto says, “EXPERIENCE THE BEST.”
At Lockwood Kia you will be welcomed by our team of professional, honest and dedicated sales staff. We would like to welcome everyone to come in for a visit to learn more about this exciting new brand. Since becoming part of the growing Kia network in Canada we have developed an intense passion for this brand due to its award winning designs and affordable pricing. Our sales team will be happy to share their deep rooted knowledge of our products, and assist you with all of your automotive needs.
Our recent renovations are now complete but we've still got great things planned for the future. We hope that you will enjoy the enhancements and improvements that are still to come. We welcome any feedback or suggestions you, our customers and partners, have in making Lockwood Kia Oakville the premier Kia destination in Southern Ontario. Please be sure to follow us on twitter and facebook for the latest updates or contact us at any time at info@Lockwoodkia.com.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 566 reviews
November 18, 2021
I purchased my vehicle at Lockwood nearly 3 years ago and the sales team at that time were nothing short of amazing! We all know the true test is after the "sale". I felt it was important to share with tho the sales team at that time were nothing short of amazing! We all know the true test is after the "sale". I felt it was important to share with those of you who are on line car shopping, doing your homework ahead of making that big purchase that the "after the sale" service is just as great as the buying process! I have complete faith and confidence in the service team at Lockwood. Easy to book an appointment, the service manager and licensed tech have taken the time to explain any issues or made suggestions to me pertaining to the care/maintenance of my vehicle and they've treated me with kindness and respect. There are 3 other Kia dealerships that are much closer to my residence, but this kind of customer care can only be found in Oakville at Lockwood Kia. Well done! More
by K. Hatheway
October 29, 2021
Awesome experience Dealing again with Mr. Chris (Finance). Pure professional salesmanship. This man would go extra mile to suggest and give you the best deal. He listens and would answer all your q (Finance). Pure professional salesmanship. This man would go extra mile to suggest and give you the best deal. He listens and would answer all your queries. I bought a forte through him and now financed a telluride. Great guy to deal with. More
by Farhan Ali Syed
Employees Worked With
October 18, 2021
Absolutely loving my Telluride - I went into the showroom and fell in love - bought the floor model! The sales team was great, but what keeps me coming back (bought 3 cars now from Lockwood Kia) is the am and fell in love - bought the floor model! The sales team was great, but what keeps me coming back (bought 3 cars now from Lockwood Kia) is the amazing service team. Taylor is amazing to deal with and has been so helpful the past few years. I highly recommend this dealership for all your service needs More
by phyllis
Employees Worked With
Taylor Ropcean
October 13, 2021
My experience since purchasing my car 6 years ago has been great. The Service Department staff are consistently pleasant and professional. Taylor and Shianne and Matt are always courteous, pleasant and e been great. The Service Department staff are consistently pleasant and professional. Taylor and Shianne and Matt are always courteous, pleasant and extremely helpful. I would recommend this dealership for a new car purchase and follow up service. More
by Paola
October 13, 2021
Wonderful welcoming staff! Excellent service! Always a pleasure to trust my Beautiful Red Kia Soul to the hard working and talented Service Crew! pleasure to trust my Beautiful Red Kia Soul to the hard working and talented Service Crew! More
by divinedancer0
Employees Worked With
Cheyenne, Adam
October 05, 2021
This guy only speaks "Excuse-anese". You can tell he has ZERO management experience. Terrible service from his department and he made no offer to rectify a bad experience. ZERO management experience. Terrible service from his department and he made no offer to rectify a bad experience. More
by alomaa75
Employees Worked With
October 04, 2021
We were quoted 2-4 weeks for our new vehicle and it was past 4 weeks with no communication from anyone…we are now over 6 weeks and no VIN assigned. Feeling disappointed and I just don’t feel I was treated past 4 weeks with no communication from anyone…we are now over 6 weeks and no VIN assigned. Feeling disappointed and I just don’t feel I was treated well or thanked in any way for my purchase. Sometimes it’s just the little things… More
by deniseprior7
Employees Worked With
September 16, 2021
Excellent service and customer care from Lake. Everything was according to plan and vehicle in great condition, excperience was very professional. Also Lake was very fast to give a qucik reply to our questio was according to plan and vehicle in great condition, excperience was very professional. Also Lake was very fast to give a qucik reply to our questions. Highly recommended! More
by Moritz
Employees Worked With
Lake Haist
September 01, 2021
Lockwood Kia the only dealership around our area that could get Us the Santos we wanted!! ☺️ Best professional I’ve dealt with in a long time. Lake Haist! Such a patient polite educated individual who m could get Us the Santos we wanted!! ☺️ Best professional I’ve dealt with in a long time. Lake Haist! Such a patient polite educated individual who made us feel welcomed and important. Thanks to him we purchased the same day! More
by Melaniesabunchi
Employees Worked With
Lake Haist
August 30, 2021
Despite it taking Chris and I, six months to finally connect and start the process. He was absolutely amazing and patient! He went above & beyond to get me into a car I wanted. connect and start the process. He was absolutely amazing and patient! He went above & beyond to get me into a car I wanted. More
by jlhewitt12
Employees Worked With
