Lexus of London - Service Centre

Great service I've always been impressed with the service department here. Romeo, Karen and Henry are always friendly and courteous. They always look out for the be I've always been impressed with the service department here. Romeo, Karen and Henry are always friendly and courteous. They always look out for the best interest of their clients. More

Great service over the long haul I have been going to Lexus of London since 2010, when I bought my hybrid SUV. Romeo Nissan has looked after me in an exemplary manner, figuring out t I have been going to Lexus of London since 2010, when I bought my hybrid SUV. Romeo Nissan has looked after me in an exemplary manner, figuring out things that were missed by previous service personnel, and saving me the cost of unnecessary repairs. He always recommends things I need, and tells me when some things are optional, More

Maintenance Service plus Tire Replacment. Maintenance Service plus Warranty replacement of a Brand New Winter tire that picked up a nail and was too close to the Sidewall for a repair. Boy am Maintenance Service plus Warranty replacement of a Brand New Winter tire that picked up a nail and was too close to the Sidewall for a repair. Boy am I every glad my new Michelin tires came with a 3 year warranty. More

Great Customer Service Stopped by without an appointment as a splash guard had come loose under the engine. Karen was able to get car in right away, fix issue and complete Stopped by without an appointment as a splash guard had come loose under the engine. Karen was able to get car in right away, fix issue and complete an oil change as well. She offered me a complimentary vehicle to use for balance of afternoon while work was completed. Very professional and client focused. More

Excellence Nice guy and really patient , love it Every time I came here he provides the best service I can have . Makes it the best experience Nice guy and really patient , love it Every time I came here he provides the best service I can have . Makes it the best experience More

Great service I only needed an oil change this time. I did not have to wait for my service person. He dealt with my service request efficiently and quickly. The wai I only needed an oil change this time. I did not have to wait for my service person. He dealt with my service request efficiently and quickly. The waiting area is very comfortable, and easy to browse around the showroom. I also appreciate the car wash. More

A very professional dealer. I have purchased 2 cars from this dealer and have very little problem with the 2 Lexus I bought from them. However, I did have to go back for a radio I have purchased 2 cars from this dealer and have very little problem with the 2 Lexus I bought from them. However, I did have to go back for a radio and USB power port issues and they handled my 2 service calls with great care, professionalism.and resolved the issues properly. I highly recommend this car and this dealer.. More

Excellent Service I am happy to bring my car in for service to Lexus of London. They are always friendly, willing to help with my question and I feel I am reasonably ch I am happy to bring my car in for service to Lexus of London. They are always friendly, willing to help with my question and I feel I am reasonably charged for the work performed. I will continue to bring in my car for service. More

Very satisfactory service Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professiona Regular maintenance service for my LS400 and the work was completed on time without any problems. Service rep. was competent, polite and professional. This gives us confidence in the Lexus organization. More

Couldn't ask for better customer service. As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for As always we received outstanding customer service from the staff at this dealership. Due to adverse weather conditions we were unable to make it for the originally scheduled service appointment but they accommodated us at short notice with an alternative date that suited our calendar. The level of service, friendliness and willingness to take care of our needs and concerns was first class. More