Lexus of London - Service Centre

Thank you for the excellent service experience. Even though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every s though I purchased the car elsewhere, I have been made to feel welcome and at home at each visit. Shelby has been very good at communicating every step along the way. Thank you. More

Service Par Excellence I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to sa I want to thank Shelby at Lexus of London for working through some issues that surfaced with my winter rims and tires. She went above and beyond to satisfy my needs despite being very busy as indicated by the number of vehicles in for service including winter tire switch-overs. Thank you so much!! More

Excellent service! Friendly , pleasant and a willingness to help. Great personality, knowledgable and a terrific asset for Lexus London. I will request her assistance on Friendly , pleasant and a willingness to help. Great personality, knowledgable and a terrific asset for Lexus London. I will request her assistance on my next service visit. Thanks Shelby. More

Very good experience I am very satisfied with everything you have done for me. Installing snow tires and oil change. Also complementary cleaning and washing my car. Thank I am very satisfied with everything you have done for me. Installing snow tires and oil change. Also complementary cleaning and washing my car. Thank you very much. More

Exellent Great staff and Service team. The Lexus dealership is a reflection of proper training including great customer service and well trained Sales staff. K Great staff and Service team. The Lexus dealership is a reflection of proper training including great customer service and well trained Sales staff. Keep up the good work ! Much appreciated. More

Romeo is a great service rep. I have experienced excellent customer service from Romeo over the years . I brought my vehicle in to be serviced the other day and it was completed in a quick and effic excellent customer service from Romeo over the years . I brought my vehicle in to be serviced the other day and it was completed in a quick and efficient manner. I will continue to use Romeo as my service rep. More

Snow Tire and oil changes on 3 Lexus Vehicles in one day Romeo Nissan is a star, a trusted advisor, and gets things done on a timely basis!!! Romeo is representative of a dealership that prides itself on Romeo Nissan is a star, a trusted advisor, and gets things done on a timely basis!!! Romeo is representative of a dealership that prides itself on service to keep customers coming back. More

Winter is on its way! Perfect time of year to purchase a set of winter tires and rims! Romeo guided me through this purchase by giving me advice on which were the best prod Perfect time of year to purchase a set of winter tires and rims! Romeo guided me through this purchase by giving me advice on which were the best products to buy for my vehicle. Had the tires and rims installed, plus had my all-season tires stored for the winter ...all by Lexus of London. Thank you, Romeo, for your assistance. You always do your very best when dealing with your clients. Andrea Baird More

I find the dealership friendly & helpful. I am sorry they implemented a fee structure for their loaner cars. This seem petty and below what I have come to expect from Lexus. implemented a fee structure for their loaner cars. This seem petty and below what I have come to expect from Lexus. More

Well looked after! Welcomed as soon as we entered. Services required discussed immediately along with the costs of such services. Enjoyed looking at the showroom cars a Welcomed as soon as we entered. Services required discussed immediately along with the costs of such services. Enjoyed looking at the showroom cars and drinking coffee while reading the newspapers there. Car was washed and ready in a timely manner. More