Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,013 Reviews of Lexus of London - Service Centre
Sort by
January 15, 2025
Mara is a great asset to the dealership. You need more people like here She is excellent You need more people like here She is excellent More
by gordogolfer
Employees Worked With
January 14, 2025
I purchased a used Lexus is300 in St. Catharines and didn’t receive a tutorial in the use of settings or even what all could be controlled on my screen. Shanna explained and demonstrated Catharines and didn’t receive a tutorial in the use of settings or even what all could be controlled on my screen. Shanna explained and demonstrated and solved issues I was having with locks, text messages, calls, and many other things. She’s very tech savvy and there was nothing she couldn’t answer or figure out. Grateful to her for the demo and all of her help and time. She was so knowledgable! Thanks Shanna!! More
by MarneyTrotter
Employees Worked With
Shanna McQuarrie
January 14, 2025
Shanna was absolutely fabulous to deal with. She has excellent customer service skills and goes out of her way to respect client time. I’ve always had amazing service at Lexus of London and will She has excellent customer service skills and goes out of her way to respect client time. I’ve always had amazing service at Lexus of London and will happily purchase from them again, when the time comes. More
by Sturbs
Employees Worked With
Shanna McQuarrie
December 19, 2024
Service was excellent as usual, & I got a great price in new tires, & everyone I deal with are knowledgeable & professional. new tires, & everyone I deal with are knowledgeable & professional. More
by mckeec
Employees Worked With
December 18, 2024
Excellent,well appointed, clean, very professionaly trained staff. The staff care about their customers and it shows. trained staff. The staff care about their customers and it shows. More
by hhall
November 29, 2024
Peter treated me very well and took great care of my vehicle and kindly addressed all my needs vehicle and kindly addressed all my needs More
by Seth
Employees Worked With
November 27, 2024
I receive very good service when I bring my car in for the maintenance. I am very happy with it. Thank you the maintenance. I am very happy with it. Thank you More
by Jinyu
Employees Worked With
November 26, 2024
I brought my car in for regular maintenance and tires. Peter took great care of me during my visit! Peter took great care of me during my visit! More
by Bri
Employees Worked With
November 26, 2024
I HAD A VERY GOOD EXPERIENCE WITH MR PETER ENGELMANAS HE TOOK GREAT CARE OF ME AND MY WIFE ON OUR LAST VISIT AND I HOPE TO WORK WITH HIM AGAIN IN THE FUTUR TOOK GREAT CARE OF ME AND MY WIFE ON OUR LAST VISIT AND I HOPE TO WORK WITH HIM AGAIN IN THE FUTUR More
by garyvee
Employees Worked With
November 23, 2024
Lexus service staff continue to be the most efficient, courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! courteous and competent when it comes to unexpected repairs. Thank you Dale and Romeo for your help! More
by MLD
