Lexus of London - Service Centre

Friendly, efficient, professional, knowledgeable, Respectful helpful. Appreciative of courtesy car when mine being serviced. Met with salesperson to discuss new vehicle lease options on recent vi Respectful helpful. Appreciative of courtesy car when mine being serviced. Met with salesperson to discuss new vehicle lease options on recent visit. More

Recall and Service Had a few recalls and service on my RX 350 to get done. When I arrived I was informed that one of the parts for one of the recalls wasn't available. Had a few recalls and service on my RX 350 to get done. When I arrived I was informed that one of the parts for one of the recalls wasn't available. I live 3hrs away so not to happy BUT the Service Manager was able to resolve the problem within minutes and all work was completed. Alway great service here they go above and beyond to do all they can for you. Thanks!! More

Efficient Service The service work was completed earlier than expected. Assistance was offered to transfer items from my vehicle to the loaner. My car was cleaned and The service work was completed earlier than expected. Assistance was offered to transfer items from my vehicle to the loaner. My car was cleaned and washed also, when picked up afterwards. The staff was polite and friendly. More

Service Excellent service - vehicle washed and sanitized - very polite - 1st Class treatment - I would recommend the dealership to my friends and family - Tha Excellent service - vehicle washed and sanitized - very polite - 1st Class treatment - I would recommend the dealership to my friends and family - Thank you Lexus for great service. More

Great service as always I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspectio I was in recently to have my winter tires changed over to my summer tires, when I mentioned an issue with my drivers side window. After an inspection by the technician, it was discovered that I would need to have a motor assembly replaced. This was covered under warranty, so I was quite pleased to not have to cover this unexpected charge. Mike and Karen were both very helpful with the ordering of parts, booking the service appointment, and arranging a loaner vehicle. Thanks again for making me feel like a valued client. More

Always Great Service Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Than Karen Campbell always greets you with a smile! She is bright, enthusiastic and organized. I highly recommend the service at Lexus of London. Thanks, Karen! Andrea Baird More

Excellent Service Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed Always a pleasure visiting Lexus of London. Recently had RX serviced along with tires changed, Karen was very professional and service was completed sooner then expected. Looking forward to my next visit. More

Service for air-bag replacement Many thanks to Ms. Campbell for her outstanding service to me personally. I would certainly recommend anyone to this dealership for sales, warranty a Many thanks to Ms. Campbell for her outstanding service to me personally. I would certainly recommend anyone to this dealership for sales, warranty and service. Rob Mathieson St. Marys, Ontario. (March 2020) More

Simply the 'BEST' This is the second Lexus we've bought from Lexus of London. I've had 4 BMW's a Volvo and Mazda and the Lexus is by far the very best - for quality, de This is the second Lexus we've bought from Lexus of London. I've had 4 BMW's a Volvo and Mazda and the Lexus is by far the very best - for quality, dependability and especially the after sale service - second to none. This last car RX 350 saved our lives - without gong into details the car came to a dead stop automatically preventing me from rear-ending anther car doing 80KM /hour. Again 'Simply the "BEST" Evan Collins - London Ontario More

Completely satisfied Very comfortable to await car with coffee etc available. They did what they had to do quickly. When appropriate a loaner is available and offered. Sta Very comfortable to await car with coffee etc available. They did what they had to do quickly. When appropriate a loaner is available and offered. Staff friendly, responsive and informative. More