1,001 Reviews of Lexus of London - Service Centre
My car did not drive as smoothly as when I drove to you. I need some closure I need some closure More
I would never buy a car from another dealership - the customer excellence exceeds all expectations every single time. Beyond worth it. Thank you, Romeo. customer excellence exceeds all expectations every single time. Beyond worth it. Thank you, Romeo. More
Not a fan of Dale or the service department. Wish I didn’t buy a Lexus and will definitely never buy another one again. The service department is probably the worst I have been to and I dread ha Wish I didn’t buy a Lexus and will definitely never buy another one again. The service department is probably the worst I have been to and I dread having to go back. Before you buy your car they are so wonderful, after, I feel they just don’t care at all. I do not recommend this service department More
I had my vehicle in for my seasonal tire change over, and, as always, was treated as a valued customer. Great to see that Romeo is back, he is part of a great service team, along with Karen, Dale, and N and, as always, was treated as a valued customer. Great to see that Romeo is back, he is part of a great service team, along with Karen, Dale, and Nikkole. More
Very patient, and great service, always reply in time. Good experience to pick my car. Nice dealer. Good experience to pick my car. Nice dealer. More
I can't rate the dealership as I have never been. I'm so sad to see that he has left Volvo. As a client he made you feel like you part of a family, not just another customer. He took the time to l I'm so sad to see that he has left Volvo. As a client he made you feel like you part of a family, not just another customer. He took the time to look into concerns and explain things clearly. Good luck at your next opportunity, they are lucky to have you! More
I was able to schedule a timely appointment within minutes. Service was completed as scheduled. Very professional approach by all the service staff. BRAVO minutes. Service was completed as scheduled. Very professional approach by all the service staff. BRAVO More
The last visit getting my winter tires changed, was a pleasure. Friendly & polite staff. Car was done within the time I requested. pleasure. Friendly & polite staff. Car was done within the time I requested. More
Service is always superb, vehicle is always washed nice upon pick up and employees are always very friendly. upon pick up and employees are always very friendly. More
Excellant service. The staff who work there are very experience and kind. The gentleman who directs you into the garage paid extra attention to guide you in and to ens The staff who work there are very experience and kind. The gentleman who directs you into the garage paid extra attention to guide you in and to ensure you had what you needed from the car while you wait. The staff who work are responsible for your booking are always pleasant. I believe her name is Karen Campbell (on her name tag) has always gone out of her way. Her co-worker has always been attentive as well. I do not know his name but it is worth mentioning More