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1,001 Reviews of Lexus of London - Service Centre
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July 21, 2022
Had my first oil change yesterday. I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clea I couldn’t have been happier! It was quick and easy, and my car was cleaned inside and out! Romeo helped me, answered my questions and helped me clean a few things inside my car. He also offered help for anything in the future. Amazing service! Thanks Romeo! More
by jenny-miller
Employees Worked With
July 17, 2022
Service department personnel are friendly and efficient. Offered good advice and answered my questions. Disappointed in sales staff. Did not acknowledge me in any way, if I was thinking of trading in my Offered good advice and answered my questions. Disappointed in sales staff. Did not acknowledge me in any way, if I was thinking of trading in my RX I would not be inclined to buy here. More
by mature
Employees Worked With
July 15, 2022
My appreciation to Karen and Romeo who are the remarkable front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And the front of an equally remarkable team of technicians in the back. Lexus attention to detail and keeping the customer in the loop is remarkable. And then there's the carwash! What more can I say. More
by drnick
July 12, 2022
Service is always courteous, patient, professional, personal, prompt and with excellent quality. Always a relaxed environment personal, prompt and with excellent quality. Always a relaxed environment More
by JET
July 07, 2022
Service provided by Lexus of London is always trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. trustworthy, professional, and courteous. Their attention to excellence is noticed and appreciated. More
by Prinziec
Employees Worked With
June 27, 2022
Needed a brake re-line. Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Di Was treated to a very incredible service experience. From the call into Nicole to the execution via Romeo, about a 15 out of 10!!! Incredible!!! Did more than just their job, demonstrated that they really cared to be sure we were more than satisfied. Thank you!! More
by s.trentpeever
June 22, 2022
The service I get at Lexus is why I keep coming back. The smooth ride is another reason I love my car and will definitely buy another. The smooth ride is another reason I love my car and will definitely buy another. More
by jan20dianne
Employees Worked With
June 18, 2022
The entire service front desk team is very pleasant to work with. In particular, Karen clearly explained what service was required, the cost and timing. work with. In particular, Karen clearly explained what service was required, the cost and timing. More
by Ldoerr
Employees Worked With
June 16, 2022
Karen was great- great service! ! Impressed with the detail on the car that was included ! Impressed with the detail on the car that was included More
by Robmailing0
Employees Worked With
June 16, 2022
My experience with Lexus of London so far has been nothing but exceptional. I dealt with Romeo Nissan each time and feel that I was treated very well even though my Lexus was purchased second hand and nothing but exceptional. I dealt with Romeo Nissan each time and feel that I was treated very well even though my Lexus was purchased second hand and is six years old! Great service by a true professional, knowledgeable and caring employee! Thank you! More
by cfarnand
Employees Worked With
