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Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

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August 21, 2022

Vary courteous, work done on time , explained what should be done and no pressure if you decided to wait. More

by philfaulkner47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 12, 2022

Romeo is always focused on customer satisfaction. Extremely knowledgeable is all areas of Lexus service. Always goes the extra mile to ensure the job gets done right at a fair price. Lexus London is More

by jpheindl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 11, 2022

Great service, fast ! Professional people, so helpful and nice . The best dealer in town. 100% recommendation More

by julita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Julita! Thank you for your review and recommendation! We sincerely appreciate it. Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

August 06, 2022

Service is explained clearly. We were updated as necessary. Service completed in timely manner. Karen is great to work with. More

by pat_parnell
Friendliness
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Pat! Thanks for taking the time to leave a review - we appreciate it! Have a great weekend! Stephanie Shearsby Senior Sales Manager Lexus of London

August 05, 2022

The service staff are incredibly friendly and very accommodating - they always greet me by name. They go above and beyond to keep people happy. When it would have taken some re-scheduling for me to More

by Lcampbell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 05, 2022

Awesome service. Friendly, pleasant, quick and genuinely care about my car's issue. Reasonable rates. Very impressed and completely satisfied with my visit. More

by lisareuter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nikkole Nolet
Aug 12, 2022 -

Lexus of London responded

Hi Lisa, Thanks for taking the time to leave a review - we appreciate it! Happy to hear you had a great experience with our Service Team. Have a great weekend! Stephanie Shearsby Senior Sales Manager Lexus of London

August 03, 2022

Great service. Friendly professional staff. My vehicle was ready at the time they said it would be. Also happy More

by Njane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 29, 2022

The service was excellent. I received a detailed analysis of the work done and possible future things to lookout for. The staff is very kind. I also received a lot of great inf More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi David! Thank you for taking the time to leave a review. Have a great weekend! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

Aug 13, 2022 -

David responded

Dear Stephanie, These comments are well deserved. Best wishes, David Nichols

July 29, 2022

Always friendly and knowledgeable staff. Work was done complete and on time for me again this time More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Chris, Thank you for taking the time to leave a review! Have a great day! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

July 29, 2022

Always a pleasure to get my service done at Lexus of london. Karen responded quickly to my query for a quote and Romero looked after me very well, as usual, when I brought my vehicle in for the quoted More

by Frankb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2022 -

Lexus of London responded

Hi Frank! Thank you for taking the time to leave a review about your service experience! Have a great day! Kind regards, Stephanie Shearsby Senior Sales Manager Lexus of London

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