Lexus of London - Service Centre

In 2017 I purchased my vehicle at Lexus of London even though I live in the Windsor area. I could not be happier with my decision. The service has been excellent, and the staff is friendly and professiona though I live in the Windsor area. I could not be happier with my decision. The service has been excellent, and the staff is friendly and professional. More

Always excellent service - Karen is very pleasant and professional, as is the rest of the staff. professional, as is the rest of the staff. More

Service desk personnel very friendly and knowledgeable about my concerns with a couple of problems with my car. Items of concern were investigated and addressed. about my concerns with a couple of problems with my car. Items of concern were investigated and addressed. More

Hi quality service, friendly and on time. Will recommend this service to all my friends and relatives. Will recommend this service to all my friends and relatives. More

These people are the best service team in London. Always focused on the customer to deliver a superior service experience. Fair prices with outstanding focus on doing the job right the first time. O Always focused on the customer to deliver a superior service experience. Fair prices with outstanding focus on doing the job right the first time. One big happy family! Keep up the great work. More

What a difference compared to years at Mercedes. Should have changed years ago. The bills are half. Should have changed years ago. The bills are half. More

This was my 1st experience at the Lexus Dealership. I was quite impressed with the level of customer service. They took the time to explain the repair estimate and answered all my questions. I did no I was quite impressed with the level of customer service. They took the time to explain the repair estimate and answered all my questions. I did not feel rushed and above all else, they were not condescending. As a female, I see it anytime I need a car repair completed by other service techs + shops. Lexus treated me respectfully + listened to my concerns. I would recommend them every time and I will return for all my Lexus needs. Well done Lexus! More

I was first introduced to Romeo during the delivery of my RX350 August 5, 2022. Romeo booked my 1600 km check up. He quickly answered a few questions I had. After only a few short minutes talking with Ro RX350 August 5, 2022. Romeo booked my 1600 km check up. He quickly answered a few questions I had. After only a few short minutes talking with Romeo, I had no doubt that I will always be in the best care at Lexus. Thank you Romeo for making my Lexus experience so amazing. Yourself and Rick have treated me like royalty. Im grateful to you both for the seamless care you provide. Thank you for valuing me not only as a customer but as a person. I know my future service appointments will be in the best care possible with you as my service advisor. Congrats Lexus for having two outstanding employees. They represent the Lexus brand perfectly. More

Excellent service at Lexus of London. Professional, helpful, and they go out of their way to help if they can. Awesome job guys! Professional, helpful, and they go out of their way to help if they can. Awesome job guys! More

Dale is a fantastic service adviser. He kept me informed and provided top-level service and returned the car on time! He kept me informed and provided top-level service and returned the car on time! More