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Lexus of London - Service Centre

London, ON

4.9
1,001 Reviews

1,001 Reviews of Lexus of London - Service Centre

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December 23, 2022

Great customer service. Pleasant and accommodating people to look after you. Excellent and timely service More

by Barb Pollet
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

I had a large screw in my tire causing a leak very close to the tire edge. It was questionable whether it could be fixed directly. The other option was a new tire - which would be more profitable for the More

by Johnny-How
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2022

Karen was great. i keep my tires at different pressures than factory specs and that was done properly. Wait time was roughly as stated. Good coffee too More

by hergofer
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 20, 2022

Lexus London provides excellent service! I booked my appointment online and requested to wait but when I arrived at dealership they had it recorded that I was leaving the vehicle. I travelle More

by Donna
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2022

Promises and excellent service are number 1. The rental car was a good idea rather than waiting hours. The car wash is great. More

by rneatby
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

Friendly. So helpful and go above and beyond! Will always come back. Love my Lexus! More

by csmith
Recommend Dealer
Yes
Employees Worked With
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2022

When I expressed a concern about a repeat visit for EVAP, Arden referred me to Romeo who took care of my concern immediately. Thank you sincerely, Romeo. More

by gajh2243
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arden Dalipi
Dec 10, 2022 -

gajh2243 responded

When I expressed a concern about a repeat visit for EVAP, Arden referred me to Romeo who took care of my concern immediately. Thank you sincerely, Romeo.

December 07, 2022

Excellent service. Accomodating and well explained after the service. Provided a loaner which went smoothly. More

by paulhebert000
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 02, 2022

Excellent service always pleasant and accommodating couldn’t ask for better service they take very good care of your needs More

by swsher
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2022

this was my first experience with Lexus of London in several years. They met and exceeded all of my expectations. More

by kb
Recommend Dealer
Yes
Employees Worked With
Karen Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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