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Lexus of London - Service Centre

London, ON

4.9
1,013 Reviews

1,013 Reviews of Lexus of London - Service Centre

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May 25, 2023

Excellent service appointment with Shanna, and Mario. Thanks for the shuttle Chris — and good seeing Romeo and Dale as always More

by sonnycheng92
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mario, Chris, Shanna McQuarrie
May 20, 2023

Staff where very polite and professional. Service and charges were explained as well as upcoming needs over the next year. I am pleased with the service. More

by evanfparker
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
May 17, 2023

They are Attentive to my needs Provide Prompt service Very Friendly and professional staff Repairs well coordinated More

by Mahms Mohamed
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
May 16, 2023

As always, Lexus of London staff exceeded expectations, and ALWAYS go out of their way to ensure that the customer comes first. More

by Bill Harrington
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All service personnel who worked on my vehicle., Shanna McQuarrie
May 08, 2023

Staff were friendly and kind. During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how More

by mjanssen
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
May 04, 2023

They are professional and friendly, they care about my thoughts and I feel that they want to help me with keeping my vehicle in a good condition. More

by jg123456
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
May 04, 2023

Shanna did a great job in explaining the bill and making me aware of a few other things which I was not aware of. Thanks Shanna, Mike Connell More

by Mike
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
April 27, 2023

Service department is excellent and focused on the customer. The work was done on time without any surprises. More

by New owner
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dale Craig
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shanna McQuarrie
April 27, 2023

They were very caring and considerate of my circumstances and communication was good throughout the entire process! More

by tamara.kwan223
Recommend Dealer
Yes
Employees Worked With
Romeo Nissan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kelly
April 24, 2023

Called and Shanna answer from the service desk she was able to fit me in. Shanna was professional and friendly and was able to diagnose my issue quickly. Direct interaction was good as well. She was fast More

by ehtesham44
Recommend Dealer
Yes
Employees Worked With
Shanna McQuarrie
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