Lexus of London - Service Centre

They are Attentive to my needs Provide Prompt service Very Friendly and professional staff Repairs well coordinated service Very Friendly and professional staff Repairs well coordinated More

As always, Lexus of London staff exceeded expectations, and ALWAYS go out of their way to ensure that the customer comes first. and ALWAYS go out of their way to ensure that the customer comes first. More

Staff were friendly and kind. During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how During my service appointment, I was informed and updated with the progress. I felt comfortable with how the service went and most impressed with how courtesy the service department and helpful they were. More

They are professional and friendly, they care about my thoughts and I feel that they want to help me with keeping my vehicle in a good condition. thoughts and I feel that they want to help me with keeping my vehicle in a good condition. More

Shanna did a great job in explaining the bill and making me aware of a few other things which I was not aware of. Thanks Shanna, Mike Connell me aware of a few other things which I was not aware of. Thanks Shanna, Mike Connell More

Service department is excellent and focused on the customer. The work was done on time without any surprises. customer. The work was done on time without any surprises. More

They were very caring and considerate of my circumstances and communication was good throughout the entire process! and communication was good throughout the entire process! More

Called and Shanna answer from the service desk she was able to fit me in. Shanna was professional and friendly and was able to diagnose my issue quickly. Direct interaction was good as well. She was fast able to fit me in. Shanna was professional and friendly and was able to diagnose my issue quickly. Direct interaction was good as well. She was fast and responsive. Thank you. More

Absolutely! Here's an example: Dear Shanna McQuarrie 9Sevice Advisor) I wanted to take a moment to express my sincere gratitude for the amazing service you Here's an example: Dear Shanna McQuarrie 9Sevice Advisor) I wanted to take a moment to express my sincere gratitude for the amazing service you provided. Your attention to detail, timely responses, and willingness to go above and beyond were truly exceptional. Thank you for making my experience so positive and memorable. Best regards, Greg Collins More

Shanna is a terrific service advisor! ! Thanks so much for your great explanations of required work on my vehicle. ! Thanks so much for your great explanations of required work on my vehicle. More