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1,011 Reviews of Lexus of London - Service Centre
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August 22, 2025
Peter was professional, friendly and transparent. He explained service issues clearly gave updates and finished the repairs quickly with fair pricing. Went above and beyond- highly recommend! He explained service issues clearly gave updates and finished the repairs quickly with fair pricing. Went above and beyond- highly recommend! More
by Jaimatt
August 14, 2025
Dale once again was on top of things and made my issues were addressed and we scheduled the follow appointment once the part is in. Thank you Dale, excellent service 👍 were addressed and we scheduled the follow appointment once the part is in. Thank you Dale, excellent service 👍 More
by jbhanley
Employees Worked With
July 18, 2025
After one year and a half of coming to this dealership from Oakville I finally had a nice salesperson approach me with a kind smile and friendly words...Lisa Ali. Before this encounter only Dale from serv from Oakville I finally had a nice salesperson approach me with a kind smile and friendly words...Lisa Ali. Before this encounter only Dale from service gave me the time of day whom is great!!! I was convinced if I was to trade in any of my two vehicles I would go back to Oakville since they are all friendly and approachable. More
by hollilinn2000
July 11, 2025
Dale was his usual helpful self. He explained which services were necessary based on my driving habits. Also, he had the recent Limited Service Campaign performed at the same time, He explained which services were necessary based on my driving habits. Also, he had the recent Limited Service Campaign performed at the same time, thus eliminating the need for another appointment. Once again, he met my expectations! More
by Jim
Employees Worked With
June 10, 2025
Lexus London has a team of professionals that served their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and espe their clients with care and skills. I have deal with them since 2012 with 3 brand new Lexus purchased from them. I was never let down before and especially with the leadership in its service department by Romeo who consistently performed with excellences and professionalism that clients like me keep coming back. Good way to go Lexus of London ! More
by Happy feet
May 29, 2025
It was an extremely positive experience at lexus of London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the London.The staff welcomes you once you enter the dealership and listens carefully to address every need. It is always a pleasure to interact with the staff who truly care about solving any and all concerns. More
by Robert . veteri
Employees Worked With
May 18, 2025
Shanna and the staff always keep our vehicles in great running condition. Romeo has a great team. running condition. Romeo has a great team. More
by Keith
May 18, 2025
I have owned a Lexus for many years now and always receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including receive exceptional service. The communication is prompt and professional. They do what they can to make the service of my vehicle seamless including picking up my vehicle and returning it. More
by Brenda
May 13, 2025
What truly sets Shanna apart is her incredible communication skills. She kept me updated throughout the entire process, ensuring that I was never left wondering about the status of my vehicle. She communication skills. She kept me updated throughout the entire process, ensuring that I was never left wondering about the status of my vehicle. She’s not only efficient but also genuinely cares about her customers’ satisfaction, and it shows in every interaction. More
by James Kirk
Employees Worked With
Shanna McQuarrie
May 10, 2025
Romeo Explains the required services so I leave confident my car is in good condition confident my car is in good condition More
by Najet Hassan
Employees Worked With
