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Lexus of London
London, ON
3,747 Reviews
Established in 1991, Lexus of London was one of the original Lexus franchises awarded in Canada. Since our inception we have embraced the philosophy that the single and most important key to our success is true customer satisfaction. Each member of our team prides themselves on the great relationships that we share with thousands of loyal Lexus of London guests.
Our Lexus dealership in London also holds quality -- in every sense of the word -- in high-esteem. We view it as essential to our improvement and continued success. As such, we've taken the extraordinary step of achieving, and maintaining, an internationally-recognized certification related to the quality of our operation.
Our facilities go above and beyond Lexus Precision Service and Lexus Maintenance and includes drive-through service reception, a quick lube service, alignment, a full Lexus Touch Detailing service, and of course a complimentary car wash. Our Lexus Tire Centre also guarantees a price match on all tires, including Winter Tires. Lexus of London also offers a price match guarantee on all repairs using comparable parts.
Sincerely
Chris Pinelli
General Manager
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 PM - 5:00 PM
Tuesday 10:00 AM - 6:00 PM
Wednesday 10:00 AM - 5:00 PM
Thursday 10:00 AM - 6:00 PM
Friday 10:00 AM - 4:00 PM
Saturday 10:00 AM - 3:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 9:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 3,747 reviews
October 07, 2022
Jordan is very professional. He identified our needs and acted accordingly to get us the vehicle we needed. I recommend him for your vehicle needs. He identified our needs and acted accordingly to get us the vehicle we needed. I recommend him for your vehicle needs. More
by vihar2543
Employees Worked With
Jordon Craib
October 07, 2022
Fantastic service from Karen and Mario! Thanks for looking after the GS! Highly recommend the team at Lexus of London Service. Thanks for looking after the GS! Highly recommend the team at Lexus of London Service. More
by sonnycheng92
October 06, 2022
This is the second vehicle we have gotten from lexus. Both times Rick was great to work with. He helped us find the right car for us. Already looking forward to number 3. Both times Rick was great to work with. He helped us find the right car for us. Already looking forward to number 3. More
by 85chev
Employees Worked With
October 06, 2022
Allen is a good salesperson. He help me to find the best car for me. He help me to find the best car for me. More
by 1969753968
October 06, 2022
The best sale I ever seen. Good good Good I’ll suggest all my friend Good good Good I’ll suggest all my friend More
by M
October 06, 2022
It was truly a pleasure working with Lexus of London. Allen and John are always ready, able and willing to provide excellent customer service. Speaking with them helped me get exactly what I was looking Allen and John are always ready, able and willing to provide excellent customer service. Speaking with them helped me get exactly what I was looking for, I am extremely happy with the new vehicle. More
by owenli_
October 06, 2022
Allen is fantastic, the car he suggested is suitable for me to use, and he is really nice person. me to use, and he is really nice person. More
by cuibinjin
October 06, 2022
My husband and I noticed the tire pressure on one of our tires was significantly lower than the others, but the tire did not appear flat. We were on our way out of town for an important appointment and had tires was significantly lower than the others, but the tire did not appear flat. We were on our way out of town for an important appointment and had to get there. We dropped into Lexus without an appointment and service advisor Dale went above and beyond to make sure we could get to our appointment safely and on time. We were so appreciative of his attention to this matter as a drop in. We have owned 8 Lexus vehicles and we will continue to support Lexus products, and the entire Lexus experience. Thank you Lexus of London! Sincerely, Suzanne Slade More
by suzanny6009
Employees Worked With
October 06, 2022
Larry is a real good salesman. I already buy two cars with him. He always can help us to do the best choice. Best dealer! I already buy two cars with him. He always can help us to do the best choice. Best dealer! More
by gf_wang
October 06, 2022
Excellent service staff and very helpful and knowledgeable service advisors..Quality cars at a quality dealership. Highly recommended. knowledgeable service advisors..Quality cars at a quality dealership. Highly recommended. More
by GX Owner
