Lexus of London

Thanks Stephanie Our recent experience in working with Stephanie in the trade in of our Lexus for a new model was nothing but positive. She was very professional, fri Our recent experience in working with Stephanie in the trade in of our Lexus for a new model was nothing but positive. She was very professional, friendly and helpful. She knows the models and options and allowed us to ask a lot of questions. There was no pressure but only helpful comments as we worked our way through our trade-in value and final purchase price. Our experiences in the past and this recent one dealing with Stephanie shows an organization and individuals committed to customer satisfaction. Thanks Stephanie and all who worked with us. More

Thank u thank u thanku ! Finally,a great buying experience from a well informed,friendly and knowledgable salesperson.Stephanie is at the top of her game in all facets of what Finally,a great buying experience from a well informed,friendly and knowledgable salesperson.Stephanie is at the top of her game in all facets of what a car buying experience should be.Lexus of London should be proud to have Stephanie as part of there team.I have already recommended her to friends and family,and I will be back again. More

Exeptional Experience I've just recently purchased my second vehicle from Lexus of London, (RX 350 f-sport) and I will continue to purchase vehicles from them. Excelle I've just recently purchased my second vehicle from Lexus of London, (RX 350 f-sport) and I will continue to purchase vehicles from them. Excellent and attentive service from start to finish. More

Amazing Service to Customer I m really surprised for the service in Lexus of London because Jack is a great sales I never met. Really helpful and comfortable! He can know what I I m really surprised for the service in Lexus of London because Jack is a great sales I never met. Really helpful and comfortable! He can know what I want everytime. And, he also got good price for me. More

Very comfortable gratified service Very good service from Jack Ji, although it is a used car, but I feel like to buy a new car, he has very good attitude ,also speaks several languages, Very good service from Jack Ji, although it is a used car, but I feel like to buy a new car, he has very good attitude ,also speaks several languages, very detailed explanation, patient, polite, Jack Ji is the best dealer i can tell. More

I'm a Person!!! Wow..........this is my second time at this dealership and the service people and conceirge are OUTSTANDING. They make me feel like they are truly Wow..........this is my second time at this dealership and the service people and conceirge are OUTSTANDING. They make me feel like they are truly concerned about my safety and not just get me in/get me out. They take the time to listen and explain. And.............prior to purchasing my Lexus, I had heard that Lexus dealerships over-charge. Well............definitely not the case!! I HIGHLY, HIGHLY recommend this dealership and their service department. Keep up the good work Lexus of London and I will own a Lexus for the rest of my life!!!! More

Amazing I honestly couldn't be happier with my recent experience with Stephanie Shearsby, and the Lexus of London team. ALL employees were always super friend I honestly couldn't be happier with my recent experience with Stephanie Shearsby, and the Lexus of London team. ALL employees were always super friendly and willing to help. Stephanie was/is the BEST!! When I first went in a couple months ago to look at a new RX350 she was so helpful in every aspect, from explaining options or giving advice. Unfortunately buying a new one just didn't work out, but .... Stephanie was sssoooo amazing that she went above and beyond to remember options and what price point would be most beneficial. She kept her eyes open and as soon one came in that would be perfect for me, she contacted me right away and BAM the deal was done. Stephanie was and is so friendly, sweet, honest and straight forward. She made this experience so easy and painless I couldn't be happier. More

Can't do better! The reception desk, run by Rhonda, is efficient and friendly. Even if you know how to make a coffee in their machine, she will cheerfully help you. The reception desk, run by Rhonda, is efficient and friendly. Even if you know how to make a coffee in their machine, she will cheerfully help you. All of the service advisors are friendly and helpful, and make the visit much less painful! All work seems to be done efficiently and well, and the car-cleaning crew does a great job. It's a nice extra to have the car returned looking like new. Thanks! More

Fantastic, friendly, speedy service!! Romeo was my service advisor and was a pleasure to work with. He provided courteous, speedy, and extremely friendly service!! I would highly re Romeo was my service advisor and was a pleasure to work with. He provided courteous, speedy, and extremely friendly service!! I would highly recommend him and this dealership to anyone! Regards Summit More

Excellent Service!! After exploring my options for a Kia Optima at all the Kia dealerships in London, I didn't expect to find exactly what I had been looking for at Lexus After exploring my options for a Kia Optima at all the Kia dealerships in London, I didn't expect to find exactly what I had been looking for at Lexus of London. Stephanie Shearsby had been very prompt and thorough in our few email exchanges since I had inquired and I thought 'what the heck, I have nothing to lose'. Her service was fantastic and her knowledge of the car itself was surprisingly very good considering it wasn't from her line. I honestly don't have anything but positive thoughts regarding the whole process; it was smooth, seamless and I would highly recommend anyone to contact Stephanie for their future purchases, she was fantastic. Scott Gunn was also very helpful, very thorough and he got me exactly what I wanted when it came down to the numbers. I had a pretty concrete goal in mind and was successful in achieving that goal. Very pleased! More