Lexus of London

Impressive Service This is my first Lexus and I am certainly impressed with the quality of service I received at this dealership. Sue Vincent was very down to earth and This is my first Lexus and I am certainly impressed with the quality of service I received at this dealership. Sue Vincent was very down to earth and approachable as a salesperson and I didn't feel pressured. She was informative and if she didn't know something, she found someone who did! Everyone was friendly and attentive. I am looking forward to working with this dealership for many years to come! More

Very Professional, Friendly Dealership This was my first Lexus and I am quite happy with every aspect of the product. The attention to detail and the driver's needs are the best I have ever This was my first Lexus and I am quite happy with every aspect of the product. The attention to detail and the driver's needs are the best I have ever experienced, and I have owned many makes over 40 years of driving. Stephanie was very accommodating and was totally focused on making sure that the product was going to meet my needs. She was very professional and friendly. I went to many dealerships before visiting Lexus. However, Stephanie and her staff put me at ease and I felt very comfortable making a deal to purchase there. It is definitely a dealership where you will not feel like a number and an ends to a means, but where you get treated with respect and they make sure you are truly happy with the product. I would recommend Stephanie and her dealership to anyone. Great job, Stephanie Shearsby ! Randy More

New lease Great dealership Very professional Very accommodating Highly recommend to anyone and everyone!!!! The general manager, Chris Pinelli, is a class a Great dealership Very professional Very accommodating Highly recommend to anyone and everyone!!!! The general manager, Chris Pinelli, is a class act and very easy to deal with! More

LEASE RENEWAL THIS IS MY 5TH LEXUS AND I'M CONTINUALLY HAPPY AND SATISFIED WITH BOTH THE SALES A SERVICE AT LEXUS OF LONDON. STEPHANIE SHEARSBY WAS VERY PLEASANT TO THIS IS MY 5TH LEXUS AND I'M CONTINUALLY HAPPY AND SATISFIED WITH BOTH THE SALES A SERVICE AT LEXUS OF LONDON. STEPHANIE SHEARSBY WAS VERY PLEASANT TO WORK WITH AS ARE ALL THE SALES AND SERVICE STAFF. More

Excellent service Jake Ji is a very nice person. He really helped us to purchase a good car, and he give us a lot of discount. He analyzed the car's information for us, Jake Ji is a very nice person. He really helped us to purchase a good car, and he give us a lot of discount. He analyzed the car's information for us, and he told us which one is better. a lot of my friends purchased cars from him. They really like him. He is very friendly to every one. After five years to ten years , I think I will purchase a new car from him. It was an excellent service. More

Wonderful experience! We just traded in our 5 year olds Lexus 350 suv and purchased a new one. We were very happy with Sue Vincent who we dealt with. She was professional a We just traded in our 5 year olds Lexus 350 suv and purchased a new one. We were very happy with Sue Vincent who we dealt with. She was professional and knowledgeable, patient and delivered everything that had been promised to us. Thanks Sue and Al for your service. More

phenomenal experience!!! My experience with Lexus of London and particularly dealing with Stephanie Shearsby was nothing but fantastic! She is very proffesional; kind; honest My experience with Lexus of London and particularly dealing with Stephanie Shearsby was nothing but fantastic! She is very proffesional; kind; honest and knowledgeable; when dealing with Stephanie- everything went smooth and any questions/ concerns I did have were answered or dealt with promptly. For the first time in my life purchasing a vehicle i felt appreciated. Thank you Stephanie and Lexus of London! I have and will continue to recommend this deanship based on my positive experience. More

Would deal with this dealership for both sales & service After trying to deal with other Lexus dealerships went to Lexus of London, just a fabulous experience. Sue Vincent worked with Allan Calvert and I pu After trying to deal with other Lexus dealerships went to Lexus of London, just a fabulous experience. Sue Vincent worked with Allan Calvert and I purchased a hard to come by Lexus RCF. Sue went out of her way to accommodate me on finalizing the deal. Would recommend dealing with Lexus of London and certainly Sue Vincent. More

Thanks Sue Sue Vincent Zeroed in on what we were interested in, was very organized and efficient, knew her product and if she was having a problem with some of Sue Vincent Zeroed in on what we were interested in, was very organized and efficient, knew her product and if she was having a problem with some of the technical stuff, there was always someone for her to call on. All in All we were very happy with the service. I would highly recommend Sue. More

Relaxed sales experience Thank you Sue for making our new car purchase stress free. You were prompt for appointments and had done your homework in preparation for meetings. Thank you Sue for making our new car purchase stress free. You were prompt for appointments and had done your homework in preparation for meetings. The test drive was enjoyable and provided essential info. Delivery was carried out on schedule while providing much needed and detailed in-service. You followed up delivery with a phone call to see that everything was in order. Thanks for your friendly, well informed assistance. Elaine and Gene Martin More