Lexus of London

Fantastic, friendly, speedy service!! Romeo was my service advisor and was a pleasure to work with. He provided courteous, speedy, and extremely friendly service!! I would highly re Romeo was my service advisor and was a pleasure to work with. He provided courteous, speedy, and extremely friendly service!! I would highly recommend him and this dealership to anyone! Regards Summit More

Excellent Service!! After exploring my options for a Kia Optima at all the Kia dealerships in London, I didn't expect to find exactly what I had been looking for at Lexus After exploring my options for a Kia Optima at all the Kia dealerships in London, I didn't expect to find exactly what I had been looking for at Lexus of London. Stephanie Shearsby had been very prompt and thorough in our few email exchanges since I had inquired and I thought 'what the heck, I have nothing to lose'. Her service was fantastic and her knowledge of the car itself was surprisingly very good considering it wasn't from her line. I honestly don't have anything but positive thoughts regarding the whole process; it was smooth, seamless and I would highly recommend anyone to contact Stephanie for their future purchases, she was fantastic. Scott Gunn was also very helpful, very thorough and he got me exactly what I wanted when it came down to the numbers. I had a pretty concrete goal in mind and was successful in achieving that goal. Very pleased! More

Awesome! I had one of the best customer service experiences I've ever had when I bought my nissan rogue from Stephanie at Lexus. I was very impressed by her kn I had one of the best customer service experiences I've ever had when I bought my nissan rogue from Stephanie at Lexus. I was very impressed by her knowledge of the Nissan considering she works at a Lexus dealer. Being a young female, I was very happy to deal with Stephanie instead of the typical Middle aged men dealers that can be very intimidating for a young female. She made the whole experience very comfortable and treated me more as a friend when it came to answering my questions and concerns. I will definitely keep her in mind for my next vehicle purchase and recommend her to family and friends. Thank you Stephanie for the awesome customer service! More

Kudos Lexus! I am glad that Lexus was my last stop at a dealership. The experience and hospitality I received there were like no other; And to incorporate the qual I am glad that Lexus was my last stop at a dealership. The experience and hospitality I received there were like no other; And to incorporate the quality of their vehicles down to their employees is what makes this place so unique. I would also like to give a special thanks to Stephanie Shearsby for the first class service. Sincerely, Proud new owner of a 2015 ISF-350 More

Great service Jack was patient throughout and answered all our questions. Couldn't have had a better dealer. Would recommend him to anyone anyday especially if it's Jack was patient throughout and answered all our questions. Couldn't have had a better dealer. Would recommend him to anyone anyday especially if it's your first vehicle. More

Surprise!! We received a phone call to discuss a trade-up to a 2014 CT 200. Sue Vincent greeted us and guided us through the most positive sales experience eithe We received a phone call to discuss a trade-up to a 2014 CT 200. Sue Vincent greeted us and guided us through the most positive sales experience either of us has had. In fact - she may have spoiled us for future transactions. Sue was kind, knowledgeable and a pleasure to work with! To our surprise - we have a new CT200 and are most happy. Thanks to Allan Calvert for his professional, friendly manner and John Rossini in Service for all his assistance. The entire experience was the best! Thanks Susie & Mike. More

A great 2015 RX350 and a great buying experience! This was my 2nd RX350 having bought the 1st one in Ottawa before moving here. The excellent service we had received in London brought us here for the This was my 2nd RX350 having bought the 1st one in Ottawa before moving here. The excellent service we had received in London brought us here for the new purchase. My wife and I were impressed when we met Sue Vincent. Sue was very knowledgeable on the product and colours. Sue was quick to respond to my interest in a wallet key card and trailer hitch. Sue compliments a great dealership and she is first on the list when we drop by. A pleasure to deal with and recommend. More

Wonderful Experience Hassle free/ no pressure process. Tom Hiscott found us the exact car we wanted. His knowledge & guidance was great. Spent time with us explaining ever Hassle free/ no pressure process. Tom Hiscott found us the exact car we wanted. His knowledge & guidance was great. Spent time with us explaining everything & guiding us through all the options on the car. Searched from Windsor to Toronto for a better deal - none out there. Lexus of London had the best price - backed up by a great dealership & personnel. . More

I Went Out of My Way & Well Worth It As most of us today I started my search online, and was very pleased to find Sue Vincent as my sales person. She worked very hard to meet my budget, As most of us today I started my search online, and was very pleased to find Sue Vincent as my sales person. She worked very hard to meet my budget, and I feel the car is a good one. I was pleased with the entire staff, and felt very comfortable with the dealership. I saw the car in the pre ready condition which was a good thing for me, as I was able to see how it was turned in. I could tell the previous owner took good car of their vehicle, the body was in great condition, as well as the interior. I am naturally a nervous buyer, and this dealership put me at ease. The day I received the car, it was really detailed well, and had many additional features which I wouldn't have got if done private, new tires, new brakes were a plus. More

Great buying experience! Sue Vincent was great and a pleasure to work with. She went above and beyond my expectations to accomodate my needs. As a conservative shopper she m Sue Vincent was great and a pleasure to work with. She went above and beyond my expectations to accomodate my needs. As a conservative shopper she made the purchase easy, enjoyable and relatively pain free. I would highly recommend purchasing a Lexus vehicle and working with Sue Vincent. More