Lexus of Calgary

This was my very first service and it was excellent. Professional and knowledgeable service staff. It was quite a bonus to enjoy cappuccino and superb manicure while waiting for service completion. Th Professional and knowledgeable service staff. It was quite a bonus to enjoy cappuccino and superb manicure while waiting for service completion. Thank You. More

Adrien was excellent in handling our first purchase. I highly recommend this dealership. The entire process was painless and stress free, no pushy sales tactics. I highly recommend this dealership. The entire process was painless and stress free, no pushy sales tactics. More

I can't thank Al Ratani and ALL his staff in the service department for their top notch service over the past 10 years. (detail representatives and shuttle folks included) The service they provided for my department for their top notch service over the past 10 years. (detail representatives and shuttle folks included) The service they provided for my Lexus definitely deserves a 5 Star. They genuinely stand behind the Lexus name for quality, excellence and professionalism. These traits and knowledge of the Lexus product trickles down from the top leadership - Al Rotani. I'm grateful to have been a Lexus customer at your dealership-! More

Our experience at Lexus of Calgary was exceptional. We had our 1'xx 1 month checkup and Jake in the Service Dept. was excellent and understanding. Our very minor concern was addressed quickly and com We had our 1'xx 1 month checkup and Jake in the Service Dept. was excellent and understanding. Our very minor concern was addressed quickly and completed within 30 minutes. Thank-you Lexus of Calgary. More

Can’t imagine anyone rating your dealership with less than 5 stars. I love how they take care of their customers and customers vehicles. I don’t believe there is any other dealership would offer you such than 5 stars. I love how they take care of their customers and customers vehicles. I don’t believe there is any other dealership would offer you such service. It’s not a one employee great service, no. It’s all staff working on the same level, delivering excellent customer service. Thank you for making every appointment at your dealership stress free and very positive. Blessings More

We just bought a 2026 NX 350H from this Dealership. We were totally impressed with all aspects of this purchase. Jonathan was excellent and honest. Highly recommend him in Sales. Then onto Kelvin for We were totally impressed with all aspects of this purchase. Jonathan was excellent and honest. Highly recommend him in Sales. Then onto Kelvin for the financials , again very pleasant and not high pressure and then of course Jonah whom had the patience and the skills to get us through the all of gadgets on the Lexus. We felt special and appreciated with all the staff. More

4-star is on the “Dealership”. Moustafa is a 5-star product advisor/sales rep. Special shout-out to Moustafa Hanafy who was the key to my overall positive experience at Lexus Moustafa is a 5-star product advisor/sales rep. Special shout-out to Moustafa Hanafy who was the key to my overall positive experience at Lexus of Calgary, and who worked above and beyond in getting my car delivered.) Ratings for the other componets of the dealerships: Finances and after market products: 3/5 (It felt like I was being squeezed rather than served.) Parts Department: 3/5 (Rather disappointing for seemingly minimal knowledge of after-market wheel options and for recommending the wrong engine oil for oil change) Service Department: Undecided, as the car has not needed servicing at the dealership so far. But at least the one service advisor I met was very helpful. Context: My last Lexus purchase experience was over 25 years ago in St Catherines, ON. But for 20 years in Calgary, I have been driving two BMWs (between my wife and myself with no children). Going back to Lexus for a retirement car felt like a stretch; thankfully, Moustafa quickly understood my driving preferences and my perspective on car ownership. As it turned out, the new car was still wearing summer rubber on the snowy delivery day in November. Moustafa made me feel confident about it all and kept the delivery uneventful, which was all that I asked for. For the propective shopper of a Lexus vehicle, especially one with a healthy dose of skepticism towards modern cars and car dealerships, you’ll have no problem in selecting a suitable model and trim. But be aware that it could be bit of a battle when dealing with people who come after the product advisor - still very much a buyer beware process before delivery day. More

I just purchased a brand new 2025 Lexus ES350. My salesman was Yazan who was very helpful explaining what cars were available. Once decided on a vehicle he walked me through the paperwork. Megan i My salesman was Yazan who was very helpful explaining what cars were available. Once decided on a vehicle he walked me through the paperwork. Megan in Finance explained everything regarding extra warranties that were available and help me make those choices with ease. The day of my vehicle pick up was greeted by Rhone who walked me through all of the car's on board computer settings and helped me select the best choices suiting my needs. This experience was so comforting especially when making a large purchase and making me feel like a new proud owner! More

This visit was to apply interior and exterior "coatings" to our new vehicle. Once Al got involved things started to happen which we had waited for 4 weeks to occur. Al made the solution a pleasure to rece to our new vehicle. Once Al got involved things started to happen which we had waited for 4 weeks to occur. Al made the solution a pleasure to receive. He was professional but maybe more importantly, PERSONAL, a pleasure to work with. Jim Klein More

Kadin Kabani delivery & tech specialist did a great job to help me out for all my questions regarding to my new NX 450+ highly appreciate to help me out for all my questions regarding to my new NX 450+ highly appreciate More