Lexus South Pointe

its a great car its a nice car ?and very friendly saleman?only one thing is this dealership too far from my home?need one on Northside will be perfect? its a nice car ?and very friendly saleman?only one thing is this dealership too far from my home?need one on Northside will be perfect? More

Excellent service Excellent timely service with a smile . Dave Wok and Lutfor went extra mile to ensure total customer satisfaction. Professionals like these are few an Excellent timely service with a smile . Dave Wok and Lutfor went extra mile to ensure total customer satisfaction. Professionals like these are few and far between. Thank you. More

First Lexus Great service from the drop off until the pickup! The shuttle was available immediately to drop me off and arrived to pick me up promptly. Very smoot Great service from the drop off until the pickup! The shuttle was available immediately to drop me off and arrived to pick me up promptly. Very smooth operation. More

First-time Lexus owner We did not feel pressured by our salesman and he seemed knowledgeable about the vehicle we were interested in. Very personable and helpful with questi We did not feel pressured by our salesman and he seemed knowledgeable about the vehicle we were interested in. Very personable and helpful with questions we had. Just read another review as I was writing this and see another customer wrote exactly the same thing! More

stress free and with lots of smiles (i'm glad i bought a lexus at south pointe) my concern with cold outside air leak from door was not resolved and with lots of smiles (i'm glad i bought a lexus at south pointe) my concern with cold outside air leak from door was not resolved More

Battery Replacement The service was very polite with a good explanation of the problem I had. They took me without an appointment. They gave me a strategy to avoid it in The service was very polite with a good explanation of the problem I had. They took me without an appointment. They gave me a strategy to avoid it in the futur. More

Very accomadating and pleasant to deal with. This is our second new vehicle from south pointe. Service has been great both times. Very happy with the vehicles . Vikram, in sales was very knowledg This is our second new vehicle from south pointe. Service has been great both times. Very happy with the vehicles . Vikram, in sales was very knowledgeable and helpful answering all of our questions. More

Very customer service oriented dealership! I recently purchased my second Lexus from the South Pointe location and was very touched at how personal the service was. Vikram Virk answered our ma I recently purchased my second Lexus from the South Pointe location and was very touched at how personal the service was. Vikram Virk answered our many questions confidently and it was evident that he had done his research for us. Vikram is very knowledgeable with the Lexus brand and patiently educated us on the differences between the various years and models. We got to keep the car for a couple of days to be completely sure about our decision which was really helpful! There was no rush to commit and we felt very comfortable with our purchase in the end. Once we had committed, the purchase experience was extremely smooth and our walk through of our new vehicle was provided by Sophear on the pickup day. Sophear spent a good 1.5 hours with us showing us all the features that would be good for us to know at the start. A month later, we went back to the dealership with a rock chip issue and they efficiently repaired it at no cost. Our experience has been consistent with the purchase of our first vehicle and I know that when I'm in the market for another vehicle, I will most likely reach out to Vikram again! Thank you for making this a wonderful buying experience!! More

Detailing Excellent job done in a reasonable amount of time and everyone I dealt with was very pleasant and helpful. Shuttle driver was great, like having a cha Excellent job done in a reasonable amount of time and everyone I dealt with was very pleasant and helpful. Shuttle driver was great, like having a chauffeur! More

Excellent Service Always willing to go the extra mile, gave me free service when the service time exceeded reasonable timing and I had to cancel an appointment! Always willing to go the extra mile, gave me free service when the service time exceeded reasonable timing and I had to cancel an appointment! More