Lexus Downtown

Down Lexus Review: Great Experience! Leased a new Lexus UX 250h. Great experience and enjoyed working with Saman. Went into the dealership in November to look around, nearly leased a car Leased a new Lexus UX 250h. Great experience and enjoyed working with Saman. Went into the dealership in November to look around, nearly leased a car then, but decided to wait until the UX came in. Saman was diligent about letting me know when the deals were being offered and I'm now driving a UX 250 hybrid and this is one of the best car I've had. More

Unethical practises Purchased used vehicle. While terms were “as is”.... interior of auto was not cleared of water bottles and trash from previous owner. Not even a minim Purchased used vehicle. While terms were “as is”.... interior of auto was not cleared of water bottles and trash from previous owner. Not even a minimum amount of courtesy. Soon after pick up of vehicle, observed steering was not functioning properly. Discovered one of the front tires almost flat and the valve cap missing. Fortunately I discovered this before something serious could have happened on my drive home. Very very disappointed!!!! No integrity in the business model to allow customers to drive away in unsafe conditions. Warning!! Do not trust this dealership with your safety and well being !! More

Bought a new RX350L A positive experience with Downtown Lexus ; Recently , I recalled an advertisement and requested online pricing , Jacky Soo , replied promptly with th A positive experience with Downtown Lexus ; Recently , I recalled an advertisement and requested online pricing , Jacky Soo , replied promptly with their best price everything in . And everything was included , no surprises and very competitive. I would recommend this dealership to those serious buyers that value a forthright approach to making a capital purchase RTE More

Awesome customer service ! I just came back from Downtown Lexus after having my first 1800 km check up. From the time I walked into the dealership until the time I left, the st I just came back from Downtown Lexus after having my first 1800 km check up. From the time I walked into the dealership until the time I left, the staff was amazing. What a fantastic experience. I felt like a queen. So different than any other dealership we've been to. The car was ready when they said and we enjoyed a coffee and left with a nice clean car. The sales staff, especially Zain, is totally awesome. The reviews I've read on this dealership with true to their word. I would highly recommend this place to purchase your Lexus and then to have it serviced. The long drive for service is totally worth it !! More

Recent car buy Shopped a lot of dealerships, but these guys are the best. I am a difficult person to deal with and I am sure Erfan and Vin will agree. They worked Shopped a lot of dealerships, but these guys are the best. I am a difficult person to deal with and I am sure Erfan and Vin will agree. They worked as a team to make the deal happen. Erfan was very patient and accommodated my late evening appointment, test drive. Fair and Very professional while negotiating the deal. Most of all respected my budget and had good suggestions for my needs. Highly recommend this dealership for a Lexus More

Fantastic Experience 2017 RX 350 purchase This is by far the best dealership I've ever worked with. Usually I dread purchasing a new car but in this case Jacky Soo couldn't have done a better This is by far the best dealership I've ever worked with. Usually I dread purchasing a new car but in this case Jacky Soo couldn't have done a better job throughout my entire buying experience. The whole team was great for that matter. I would highly recommend going to this dealership for your Lexus, they'll make sure you walk away very happy! More

Lexus downtown dealership Lope (Jun) Anievas and his managers were best assistants to enable my lease of a the new 2017 IS 300 premium package Lexus car and returning my previo Lope (Jun) Anievas and his managers were best assistants to enable my lease of a the new 2017 IS 300 premium package Lexus car and returning my previous IS 250 2014. Honesty, care, professionalism and easiness all I noticed during closing the deal. I definitely recommend business deals with these guys. More

Excellent service! Recently picked up my first car from Jacky Soo. Even though it was pass closing time, Jacky spent the time to show me and test drive the car. He is ve Recently picked up my first car from Jacky Soo. Even though it was pass closing time, Jacky spent the time to show me and test drive the car. He is very knowledgeable in his products and questions were answered without hesitation. He helped me understand the different purchase options and narrowed down the option that suited my needs the best. Through out the entire process, he was very professional and most importantly honest! I highly recommend Jacky Soo if you are looking to purchase a Lexus More

I will Never get a car from this dealer AGAIN!!! Recently, i leased new 2017 rx350 but i founded some issues on lease agreement. Please..check every single number on lease or purchasing agreement be Recently, i leased new 2017 rx350 but i founded some issues on lease agreement. Please..check every single number on lease or purchasing agreement before you sign..please. . I wouldn't recommend this dealer to my friends and family. More

rush rush rush yeah! so this time, the wife and i decided to get a 2nd car. we went down here to catch up with Ron who sold us our first car, which was a Toyota. thi yeah! so this time, the wife and i decided to get a 2nd car. we went down here to catch up with Ron who sold us our first car, which was a Toyota. this was back 10 years ago. anyway, we met him again and told him what we were looking for. to make it short, we got the car, was told to someone will pick us up to sign off on Saturday. Saturday came, we had to take a taxi because apparently, they were understaffed. we called up ahead and spoke with Vincent to inquire if we got the Chinese plates IE 168, 888 or anything triple except 4. we were told that he thinks the plates were *68. we got there and i was frustrated to hear that we didn't get the 168 plates and that it is up to us get it exchanged at service Ontario. they told us it was easy to exchange it. i rushed to service Ontario yesterday to try and get a hold of the plates but was told that we needed the authorization form from the dealer since the car is leased. i called them up and Vincent was either busy on the phone, in a meeting or whatever. i even emailed him to send me the form... just checked, still nothing. now, i spoke with Ron and he told me that i can buy the plates from service Ontario. for me, the only real helpful person at that dealership is Kalen Holst. i wouldn't recommend going or sending my family, friends or co workers if they are looking for another car. BTW, the 168 or 888 numbers we were after is considered lucky by the Chinese or any who is Asian. More