Lethbridge Mitsubishi

Amazing service, exciting atmosphere Went in to buy a vehicle from lethbridge mitsubishi and had a great experience with my sales rep he was polite and full of energy and i leftfeeling th Went in to buy a vehicle from lethbridge mitsubishi and had a great experience with my sales rep he was polite and full of energy and i leftfeeling that i got the deal i wanted for my new 2016 rvr More

Awesome experience Great customer service friendly new staff and efficient and knowledgeable at communicating recommendations for future services. Thank you to everyone Great customer service friendly new staff and efficient and knowledgeable at communicating recommendations for future services. Thank you to everyone at Lethbridge Mitsubishi will be back soon More

Horrible Experience Very high pressure from manager to purchase vehicle, would not accept that I was just looking at pricing to get an idea how much payments would be mon Very high pressure from manager to purchase vehicle, would not accept that I was just looking at pricing to get an idea how much payments would be monthly. Was very unhappy with how I was treated and will not return. Every other dealer in lethbridge is far superior in customer service. More

6 month xxxx at Lethbridge Mitsubishi We bought a truck from this dealership at the beginning of summer. Well lets just say it was a complete lemon, that should not have even passed a safe We bought a truck from this dealership at the beginning of summer. Well lets just say it was a complete lemon, that should not have even passed a safety inspection. The entire electrical system went on it, and the tires had the wires sticking out, that's how worn they were. This all within a month of owning the truck. So we took it back and asked for our money back, they refused to, and instead gave us no option except to trade it off for another vehicle that was in "perfect condition". When it arrived from Red Deer, the box was completely dented, and it was filthy on the inside. They assured us that they would fix everything so it would be in perfect running condition. A week after we received it, we had issues with one of the tires, so back to the shop it went, where it stayed for well over 2 months, due to their negligence and breaking other things while trying to fix the problem. In the meantime we had told them about an issue with the gas tank, and how it took us over 20 minutes to put $40 worth of fuel in. They again assured us that everything would be fixed. Here we are 6 months later and our truck has been in their shop yet again for the past 6 weeks, over the gas tank issue that was supposed to be fixed 6 months ago. We were told the extended warranty that we purchased would cover the $600 issue and whatever warranty wouldn't cover, the dealership would cover the rest. Now keep in mind, this decision was finally decided after we had to discuss this issue with 2 salesman, 3 sales managers and the "new" GM of the dealership, who conveniently is now playing stupid to the whole ordeal. We finally get the phone call to let us know that the truck is ready to be picked up. We show up there to pick the truck up, hand them the keys to their loaner car, and they lay a $1300 bill in front of us for the truck. They proceeded to tell us that the warranty would not cover it and they were not eating any of the cost. In order for us to get our truck back we had to pay this bill. I would like to point out that originally the cost was $600, and I also did my homework and went to an actual Ford dealership before hand, who also quoted us $600 for the fix. So there is now an extra $700 that we have to pay. All they kept saying was warranty won't cover it. Upon reading the bill, there was extra work done to the truck, that neither my husband nor I authorized for them to even do. Again, all they kept saying was warranty won't cover this. They would not allow us the option to take the truck now and make payments, or keep their loaner car and make payments. To add insult to injury when we re-explained to them that we will live a half hour outside of the city, they shrugged their shoulders and said "phone someone to come and pick you up." So, now 12 days before Christmas, we have to find a way to come up with money for a bill that was never supposed to be charged to us. Or try and find away for both my husband and I to get to work as well as get our 2 daughters to and from school functions and extra curricular activities with one vehicle until we can get the money to pay the bill. I highly recommend to stay far away from this dealership.. they are a bunch of crooks. More

Very comfortable with my service appt The service advisor was very helpful. She explained all the benefits of the service i was receiving. I was very happy with my visit. Thanks The service advisor was very helpful. She explained all the benefits of the service i was receiving. I was very happy with my visit. Thanks More

Aaron Cymbalisty is Da Bomb Aaron Cymbalisty was our internet finance manager/dealer and he helped my sister, my dad, my sister and my son to get a new vehicle. 2015 Chevrolet Aaron Cymbalisty was our internet finance manager/dealer and he helped my sister, my dad, my sister and my son to get a new vehicle. 2015 Chevrolet Silverado, 2014 Dodge Ram Outdoorsman, 2017 Kia Sorento, and a 2016 Chevrolet Silverado... He worked wonders for our family and I would recommend you to seek him out when you need a new vehicle... He will get you out of a bad loan, bad vehicle and if you just need a new whip... More

Incredible staff! Ricky and Paulo did an AMAZING JOB. They helped us get our first new car! Also thanks to claire for getting us approved! We will be sending all or fri Ricky and Paulo did an AMAZING JOB. They helped us get our first new car! Also thanks to claire for getting us approved! We will be sending all or friends to them. More

Grateful These guys are great. They really took the time to help me in finding the best used car for my needs. From the moment I walked in to the day I got my These guys are great. They really took the time to help me in finding the best used car for my needs. From the moment I walked in to the day I got my vehicle, the process was seamless. Very happy! More

There's much better dealerships out there. Im from out of town and messaged them asking if I could get a cheaper veichle to try and lower my payments, since the car I bought from them recently Im from out of town and messaged them asking if I could get a cheaper veichle to try and lower my payments, since the car I bought from them recently wasn't well suited for me and more expensive then it's worth. They said they could easily work something out. I then drove five hours down to get my veichle appraised, only to find out that the 18,500 was only worth maximum 12,500...even though I only drove it for a month.( Not to mention the veichle I bought before that I got for 16,500 was only worth 5,000 a year later) On top of that they tried selling me a car with higher payments even though I specifically said lower or nothing. The salesmen are nice and charming but it's just so you pay their bills. Never going there again. More

Just Thrilled!!!! I seen Sean and he gave me the best service I ever asked for he got me approved when almost everyone turned me down. Thanks for your hard work!!!! I seen Sean and he gave me the best service I ever asked for he got me approved when almost everyone turned me down. Thanks for your hard work!!!! More