Leduc Chrysler - Service Centre

Blew me off Just wanted to ask a couple questions so I could buy the correct parts to repair my dodge diesel and all the service staff blew me off. I spent $1300 Just wanted to ask a couple questions so I could buy the correct parts to repair my dodge diesel and all the service staff blew me off. I spent $1300 there four months ago and the quality of service at that time was ok because they were making $$ off me. I'm a mechanic and it makes a person feel terrible when your blown off. The question was. Which out of four of my power steering hoses is leaking. Could have grabed a tech taken two min and made $$ on the sale of a dealership priced hose but no blew me. So Not recomended at all More

This dealer has terrible customer service, Been here twice in the last few months first when i was looking for a jeep i went in to talk to a salesperson thinking they would come to me first but everyone twice in the last few months first when i was looking for a jeep i went in to talk to a salesperson thinking they would come to me first but everyone seemed to walk by and didnt care or even try to ecnourage that someone was looking at brochures and maybe waiting someone customer service so i thought screw this place and went some where to buy my current jeep, i just went to this dealership yesterday to order some accessories for my current jeep, i simply went to the parts counter it was kind of confusing to find first due to the new renovations which look dum, but anyway went to the parts counter rang the bell and waited for someone to help me, mean while three guys came by the counter continue walking and started having a conversation and simply ignored me and another customer at the parts counter, i got fed up after waiting several minutes waiting for someone to help me, never going to go to this dealership for anything, extremely horrible customer service, i would like to contact someone from chrysler canada reporting how horrible my experiences were. More

refused to honour warrenty on vehicle. Said they could get the repair done by Friday. Phoned monday morning and was told it won't even be looked at until Wednesday because the tech was in school for the n get the repair done by Friday. Phoned monday morning and was told it won't even be looked at until Wednesday because the tech was in school for the next 2 days. Sad. You would think that they would compensate for that and at least put another tech on there instead of leaving people stranded without a vehicle for a week, ESPECIALLY why they won't even honour the warrenty in place to provided a replacement vehicle. Overall, I will NEVER go back to the dealership. Why would I if they refused to even honour a warrently contract? More