Leduc Chrysler

It’s uncommon for me to write a review, but I feel compelled to share my experience to prevent others from encountering similar issues. After my vehicle broke down in the area, I had it towed to Leduc compelled to share my experience to prevent others from encountering similar issues. After my vehicle broke down in the area, I had it towed to Leduc Chrysler. My initial visit was for the replacement of my driver and passenger side CV axles, with no additional work requested. I was later informed that my oil had been accidentally drained, and when I arrived to pick up my vehicle, I found that my battery was dead due to the technician leaving the doors open all day while working on the truck. While both of these issues seemed minor, they led me to lose confidence in the level of care given to my vehicle. I reluctantly returned six months later to address concerns that had come to light while having a changeover done elsewhere. While on the hoist, it was discovered that the passenger side CV was missing a C-clip. I brought the vehicle back to Leduc Chrysler, expecting them to rectify the issue. However, I was told I would need to pay an additional $2,180 to replace the axle shaft, as the splines were now stripped—an issue that had not been mentioned during my initial visit. Furthermore, I was informed that the part would take three weeks to arrive. After expressing my concerns to the service department, I received a work order stating that the repairs were performed correctly and that they were not at fault. What troubled me most was that the new issues—directly related to the part they had replaced—surfaced shortly after their work, yet the responsibility for the repair was shifted entirely onto me with no effort to make amends. Ultimately, I took my vehicle to a trusted mechanic, who resolved the issue for less than half the cost and completed the work nearly two and a half weeks sooner. Since sharing my experience, I’ve heard similar stories from others. I would strongly advise caution and recommend seeking service elsewhere. More

Great people to work with, my second truck I purchased from Stephan! The rest of the team are fantastic, I was treated like family. from Stephan! The rest of the team are fantastic, I was treated like family. More

Stephan, Natalia, Christina, Kim and Chuck have been very helpful and respectful. They have made my purchase and service requests very enjoyable and knowledgeable. I will move forward by letting others know helpful and respectful. They have made my purchase and service requests very enjoyable and knowledgeable. I will move forward by letting others know about my experience and promote this dealership. More

We are very happy with our new Grand Cherokee. The staff there are great to work with. Very Friendly. The staff there are great to work with. Very Friendly. More

From sales consultant Jeff to finance , and lastly an amazing service from the hand over lady 👏 thanks for everything, we appreciated the service and we look forward to visiting again. Blessed festive amazing service from the hand over lady 👏 thanks for everything, we appreciated the service and we look forward to visiting again. Blessed festive season ✨️ More

Needed a new battery on a cold winter day. Got almost immediate and great service Got almost immediate and great service More

We recently purchased a vehicle from Leduc Chrysler, and we're very happy with the experience. Georgio was informative without any pressure involved. He was committed to answering all of our questions and we're very happy with the experience. Georgio was informative without any pressure involved. He was committed to answering all of our questions and really wanted us to be well informed before proceeding to purchase. Natalia in the finance department went above and beyond with the final adjustments to the price. I'd recommend anyone looking for a superior vehicle to stop by Leduc Chysler to have a chat with this great team. More

Hassle free, no stress, excellent customer service, not pushy, great experience once again. Thank you, Kendra House pushy, great experience once again. Thank you, Kendra House More

Dave at Leduc Chrysler provided exceptional service! He was friendly, knowledgeable, efficient, and went above and beyond to ensure a smooth experience. Highly recommend his outstanding customer care! He was friendly, knowledgeable, efficient, and went above and beyond to ensure a smooth experience. Highly recommend his outstanding customer care! More