Lebada Motors

Worst dealer I have ever dealt with in my life. So many major safety issues missed on the safety and lies on the safety paper work. 3 out of 4 ball joints out of spec to the point it is causing odd So many major safety issues missed on the safety and lies on the safety paper work. 3 out of 4 ball joints out of spec to the point it is causing odd tire wear in Under 500km exhaust tied together with bailing wire and an active oil leak. All things that would not pass an ministry of transportation Ontario safety. And could cause a wheel to fall off and plates being pulled if checked by mto. More

From first walking in, to leaving with my vehicle, it was a very good experience. Very friendly and thorough staff. Not pushy and make you feel very welcome. Would highly recommend this dealership if looki a very good experience. Very friendly and thorough staff. Not pushy and make you feel very welcome. Would highly recommend this dealership if looking for a used vehicle. More

Had issues with lifter noise and piston slap noise in April took it in to Witmer auto as lebada motors told me to go here for warranty. They told meit is normal and said it's a bigger engine that makes b April took it in to Witmer auto as lebada motors told me to go here for warranty. They told meit is normal and said it's a bigger engine that makes bigger noises. The noise eventually turned into a knock and loss of power, called lebada motors told me to take it there. Dropped it off and lady at front desk told me to not tell the warranty company about the preexisting problem. Of coarse the threw red flags. I went home called omvic, the insurance company told them what they said. Witmer auto called back saying I need a new motor and it will cost close to 11000, and warranty only covers 5000. I Called lebada motors the receptionist answered fist question I asked was, does the owner of lebada motors own Whitmer auto she said yes and ask why?. I asked why the lady at Witmer auto told me not to the warranty company about preexisting problem she hesitated, and asked if I could hold, so I did after a minute or two I was transferred to someone else at lebada motors, kinda confused why. Told the staff person there my problem ,and they asked me what I wanted them to do about saying they are seperate from Witmer. When I called Witmer and asked why she told me not to tell the warranty company about existing problem she denied it and said she told me "To make sure ii tell the warranty company about my problem I am having". I'm assuming when I was on hold the receptionist at lebada called Witmer and told her to deni what she told me. I went into the shop with my sister as a witness I asked if the truck was safe to drive and she said yes it's just a little rough. I then asked for a print out of the troubleshooting statement from April when I took it in original. She had to phone someone. Then told me she would email me the file. She didn't email me a file she wrote a unprofessional email. No service tech name ect. They said they can't give that information to me. Then received emails as to when I was picking truck up as it was in the way. And if they would have to move it, it would be at my expense. I then took it to the GM dealership, I pulled out and my trucks engine light started flashing, and that to me says the truck isn't safe to drive. After I dropped it off at the GM dealer they told me they found rags full of oil under my hood. I then received a quote to fix truck for under 5000. I have emailed Witmer telling them they left rags under my hood and could have caused more damage. They have not responded. More

A great dealership! I needed a car, last one died.Wife A great dealership! I needed a car, last one died. Wife and I went in to look, and Bobbie, Jen, Adam and Peter were all extremely helpful, making us A great dealership! I needed a car, last one died. Wife and I went in to look, and Bobbie, Jen, Adam and Peter were all extremely helpful, making us feel at ease. Their relaxed approach made this purchase the easiest and less stressed purchase ever! The price point was great. We loved their honest and straightforward approach. 100% recommended! More

Beware of Lebada Motors in Cambridge. On November 9th, 2020 my Mom purchased and took delivery of a 2014 Versa Note with approximately 91,000kms on it. It was safetied and she purchased the extended warra 2020 my Mom purchased and took delivery of a 2014 Versa Note with approximately 91,000kms on it. It was safetied and she purchased the extended warranty. On December 20th she was having issues with it. It was losing power and having acceleration problems. She took it to the dealer who sent her to the mechanic that did the safety. They took it for a test drive and told her she had gone over a bump and all the transmission fluid went to one side and to drive it and it would be fine. She didn’t even get it out of the parking lot and had to take it back. Long story short, her transmission went and now it’s at the transmission repair shop. Her warranty will cover $3,000 but she will be on the hook for another $1,000 plus the $250 she spent to get a rental car to come visit us at Christmas. She only had the car for 41 days and has driven it less than 1,000kms. Mom lost her husband in March and she has a tight budget. She went to the dealer and both my Aunt and I called, and they will do nothing. In fact, for the most part they are rude and abrasive and one employee even hung up on my Aunt. They told me it is unlikely we will hear from the owner whom we emailed and left a message for. It seems with this dealer customer service ends at delivery. After they do not care once the sale is done. In Ontario used cars purchased at a registered dealer have to be fit for their intended purpose for a reasonable amount of time. I don’t think any person would consider 42 days and less than 1,000 kms a reasonable amount of time. I am disgusted they would not even entertain a conversation about helping her and paying for the rental and difference between what the warranty covers and the rental. Even worse that they would do this to a senior widow on a tight pension is just horrible. Please please please be careful if you are buying a car from this dealer. More

Purchased a vehicle in August 2021 and had the transmission completely rebuilt after driving 2700km the total bill was $3826 at transmission repair shop luckily had got the extended warranty that transmission completely rebuilt after driving 2700km the total bill was $3826 at transmission repair shop luckily had got the extended warranty that covered $3000 of it I asked lebada if the would reimburse me $826 that I had to pay out of pocket the transmission shop stated the the transmission has been like that for awhile and that there was pre 2012 parts in it my vehicle was a 2014 also the transmission fluid was black like motor oil and that the garage that did the safety should have said something... So BUYERS BEWARE they sell vehicles may cost you thousands in repairs two months off the lot and possibly cause you to get in a accident because of faulty parts and neglect on there part More

These guys were helpful Quick and great to deal with wonderful bunch of guys,very friendly knowledgeable and funny, I would recommend this company to anyone looking for a vehicle wonderful bunch of guys,very friendly knowledgeable and funny, I would recommend this company to anyone looking for a vehicle More

My second car from them and forth in the family. They are amazing and helpful. Ash and Adam were awesome. They made the whole process go smooth and stress-free. I would highly recommend them if you are looki amazing and helpful. Ash and Adam were awesome. They made the whole process go smooth and stress-free. I would highly recommend them if you are looking for a car in a stress-free environment. Thank you guys. ~Court More

I bought a 2017 Ford Escape .Peter the Sales rep was awesome easy to deal with . Price was negotiable. They don't rip you off on doc fees .No high pressure sales.When I picked up the vehicle inside was awesome easy to deal with . Price was negotiable. They don't rip you off on doc fees .No high pressure sales.When I picked up the vehicle inside was immaculate !! Outside looked great .Inside door frames were very dirty inside trunk frame not cleaned . Engine was very dusty and dirty inside .The person that cleans the inside should take as much pride on the rest of the vehicle !! More