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Lauria Hyundai

Port Hope, ON

4.9
351 Reviews

50 Benson Crt

Port Hope, ON

L1A 2V6

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Showing 351 reviews

January 10, 2022

Lauria Hyundai appears to be a good business. My reason for choosing them for my new car was that they agreed to replace the engine in my old Sonata.( Warranty) faster than any other dealership I tried. T More

by vandoug
Recommend Dealer
Yes
Employees Worked With
The shuttle driver.was n, Shirley Noland, Blair Walkey
January 03, 2022

The best dealership ever. The staff goes above and beyond to please their customers and makes sure they are satisfied. More

by cathyanderson612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Yvonne Wannamaker, Derek Etcher, Shirley Noland
January 03, 2022

Fast, efficient service. Always happy when I leave the dealership bcs my car runs so much better More

by amberhirschfeld
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
December 30, 2021

Professional, and courtious , friendly and timely. I love my car and the dealership. number one for sure. More

by BONNIE_LEE1232003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
December 30, 2021

Excellent, prompt and courteous service department. Appreciate email confirmation of appointment and explanation of problems encountered. More

by AMHODGE2
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
December 29, 2021

Service department always polite and accommodated scheduling in my vehicle for repair during a very busy time More

by klk74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
December 27, 2021

No wait time for the servicing. Staff was friendly and courteous. Explained what was done, gave a detailed list of what was done and wiped down the interior of the vehicle after servicing. More

by mlallen_57
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
December 26, 2021

wasted that curtain parts would be replace and they weren't. sorry that was curtain parts would be replaced and they weren't More

by dngilbert
Customer Service
Recommend Dealer
No
Employees Worked With
Dion Fleury
Dec 27, 2021 -

Lauria Hyundai responded

Hello, Thank you for leaving your feedback. Can you please provide more details to murray.gentles@lauria.ca and I will make sure to pass on to the Service Manager to see if there is anything we can do to improve your experience? Thanks, Murray Gentles Promotions Manager

Dec 28, 2021 -

dngilbert responded

Hello Murray, I came to have 2 items repaired on my 2012 Hyundai Santa fe. one was a heat shield on the muffler, the other was a emergency brake issue. I heard a loud noise in the rear end of said vehicle so I took it to my mechanic only to have a strong and other parts fall out when the rear drum was removed. the hole in the passenger side backing plate was larger then the pin that holds the assembly together.noticing this he removed the drivers side the backing plate was gotten around outer edge, I talk to Mandy about these items and was told by her that both backing plates would be replaced. the weren't. I was told that the other plate was ok if some one tells me something will be done that's what i expect, nothing else. Dave.

December 25, 2021

They always go above and beyond for each and every person who walks into their building. Thank you for being such an amazing part of our community. More

by EmDorsey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Lauria, Gabe Sanint, Yvonne Wannamaker, Derek Etcher, Dion Fleury, Blair Walkey
December 24, 2021

Great fast and friendly service and our Tucson was fixed earlier then expected I would highly recommend this team More

by jason7176
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
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