Lauria Hyundai
Port Hope, ON
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Never an issue when I go in, always accommodating and friendly and I absolutely trust everyone. Would recommend to anyone looking for a new vehicle. Thank You friendly and I absolutely trust everyone. Would recommend to anyone looking for a new vehicle. Thank You More
Excellent experience. What I really hate when getting service from a dealership is leaving with the feeling that I’ve been up-sold to maximize profits. That didn’t happen. I got what I came for and any a service from a dealership is leaving with the feeling that I’ve been up-sold to maximize profits. That didn’t happen. I got what I came for and any added suggestions were warranted. You simply cannot underestimate the value of the goodwill this kind of experience generates. Treat me right and you’ll have a client for life. Go the fast buck, short-term gain, and I’ll be gone. Thanks. More
I've been dealing with this dealership since 2015 and I have ZERO complaints with their service dept. Shirley Noland is the best service adviser I've used since I bought my first car in 1968. have ZERO complaints with their service dept. Shirley Noland is the best service adviser I've used since I bought my first car in 1968. More
Have appreciated the service provided, they are efficient and timely and during Covid have been extra careful with the logistics of their dry up! Well done! and timely and during Covid have been extra careful with the logistics of their dry up! Well done! More
I always find the entire staff I deal with in Maintenance, as well as sales to be very professional and dedicated to customer care and satisfaction. (EXAMPLE): Recently I had my car in for a Maintenance, as well as sales to be very professional and dedicated to customer care and satisfaction. (EXAMPLE): Recently I had my car in for a regular maintenance inspection and also to have the snow tires changed over to summer tires. Once there I found that I had forgotten to bring with me the special wheel nuts required for the chrome rims of my summer tires that had been stored there. The Maintenance reception staff attempted to find a way for me to return home and pick them up so I would not have to reschedule another appointment at a later date for the changeover of my tires. A solution was found, and I was able to have the inspection completed as well as the tires changed over without having to make an other appointment at a later date to have the tires changed over. Hats off for their dedication to customer care and the way the situation was handled. Patrick McCoy More
Was fairly happy with the quick service I got, unfortunately I had issues after and had to go back. Work wasn't done properly, but Lori was understanding of this and instead of trying to make excu unfortunately I had issues after and had to go back. Work wasn't done properly, but Lori was understanding of this and instead of trying to make excuses fixed the problem. I appreciate the accountability and this is why I make the drive out to Port Hope even though there are much closer dealerships to me. More
We are life long Hyundai owners and have always had great experiences at Laurie’s. Michael had helped us work through all the ins and outs of new car purchasing experiences at Laurie’s. Michael had helped us work through all the ins and outs of new car purchasing More
Never an issue when I go in, always accommodating and friendly and I absolutely trust everyone. Would recommend to anyone looking for a new vehicle friendly and I absolutely trust everyone. Would recommend to anyone looking for a new vehicle More
Really like the fill up on all my fluids during oil change and winter tire switch over. Bit of a change because they seem to be renovating the service area. Still able to get the same quick service. A change and winter tire switch over. Bit of a change because they seem to be renovating the service area. Still able to get the same quick service. Also appreciate the cleaning that was done in the waiting area due to our medical needs. Thanks More
Always friendly timely and professionalThey explain Always friendly timely and professional They explain everything so there’s no surprises I trust the workmanship and always feel safe in my car afte Always friendly timely and professional They explain everything so there’s no surprises I trust the workmanship and always feel safe in my car after seevice More