Lauria Hyundai
Port Hope, ON
Filter Reviews by Keyword
By Type
Showing 351 reviews
Very good service as always with my appointment being right in time and being done even before estimated. Felt very comfortable with the Covid measures in place. right in time and being done even before estimated. Felt very comfortable with the Covid measures in place. More
Very accommodating, courteous and professional. Replaced the tire and did the recall on my vehicle to save a return appointment. Very impressed with the service department! the tire and did the recall on my vehicle to save a return appointment. Very impressed with the service department! More
The people are always friendly and give us kind reminders of our time to bring car in and what needs to be done on car. of our time to bring car in and what needs to be done on car. More
We were pleased with the service we received from Lauria Hyundai. They took the vehicle when planned and delivered it back when promised. All the work was done in a professional manner. Hyundai. They took the vehicle when planned and delivered it back when promised. All the work was done in a professional manner. More
Friendly staff. Work completed in a timely manner. Not too much upselling. Like that they clean the windshield inside and out. Good COVID protocols in place. too much upselling. Like that they clean the windshield inside and out. Good COVID protocols in place. More
Service personnel are friendlyI have no complaints for Service personnel are friendly I have no complaints for service. I am not happy with the car wash that I had I opened the hatch and there was Service personnel are friendly I have no complaints for service. I am not happy with the car wash that I had I opened the hatch and there was soap and water left there More
Always a pleasant time when I bring my vehicle in for service. The staff in the service department are friendly and knowledgeable. I love that they clean my windshield after they are done servicing my So service. The staff in the service department are friendly and knowledgeable. I love that they clean my windshield after they are done servicing my Sonata. More
Always fast friendly service. I really like the friendly service reminders that are emailed to me. I have recommended Lauria to friends and 3 friends have bought their vehicles there! service reminders that are emailed to me. I have recommended Lauria to friends and 3 friends have bought their vehicles there! More
All the work was done to satisfaction in a very timely manner and covid protocol was followed diligently. I will not go anywhere else for future service. Thanks to the service team! manner and covid protocol was followed diligently. I will not go anywhere else for future service. Thanks to the service team! More
I always have hesitations taking my car into the service centre due to previous experiences. While Blair is poilite and well mannered the information he is given to forward to the customer is questionable. centre due to previous experiences. While Blair is poilite and well mannered the information he is given to forward to the customer is questionable. This is the 3rd time we were give an expensive list of fixes to inquiries. The first was a brake related job, the second was a steel button that was estimated at replacing the whole stereo unit, another shop fixed it without cost. and most recently while my car was in for recall notices I inquired about a front driver side wheel the report came back suggesting replacing my rear callipers, my rotors were bent , ect ect ect . I again took it to another mechanic who inspected the same unrepaired breaks, rotors, callipers and said everything was okay, but the noise came from the rotors which he performed light scaling. I don’t understand how this is can be an on going trend. More