Lauria Hyundai
Port Hope, ON
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I really like the online booking program. It lets you know exactly what you need done and you can pick your time slot. Service is wonderful and staff is friendly. They take every step to make you feel know exactly what you need done and you can pick your time slot. Service is wonderful and staff is friendly. They take every step to make you feel safe in these times. They also send a message to make sure that the service was satisfactory. Worth the drive to Port Hope. More
Factory recall on the ABS braking system was performed. Staff were friendly. The card left on my mirror claimed user setting were fully restored to what they had been (they weren’t) and that the windshield Staff were friendly. The card left on my mirror claimed user setting were fully restored to what they had been (they weren’t) and that the windshield was cleaned inside and out (it wasn’t). Please, I’m future, don’t lie about things you claim to have done. More
This dealership goes above and beyond from what I have experienced at other dealerships. My recent visit was flawless. A recall on my wife's vehicle was taken care of efficiently. Thank you. Great Servic experienced at other dealerships. My recent visit was flawless. A recall on my wife's vehicle was taken care of efficiently. Thank you. Great Service. !! More
Although I had a less than ideal experience last service, it was out of their control and they’ve rectified and compensated me which I appreciate! it was out of their control and they’ve rectified and compensated me which I appreciate! More
Great job and impressive performance with parts on backorder delivered ahead of time. I would recommend the service department to my family given the opportunity. backorder delivered ahead of time. I would recommend the service department to my family given the opportunity. More
Always excellent service. Good communication with me, during covid great systems in place. Derek Etcher is absolutely The Best! I drive there from Scarborough so Thank you all so much. during covid great systems in place. Derek Etcher is absolutely The Best! I drive there from Scarborough so Thank you all so much. More
Blair and everybody that works Add this family dealership are amazing I will continue to go there and buy things from this establishment for long years ahead thank you again for all you do dealership are amazing I will continue to go there and buy things from this establishment for long years ahead thank you again for all you do More
I am on recall list, and they had not made it notable on service sheet, well got oil change they changed then I had to remind them of recall, oops their bad they didn’t read oil before dumping! Then proceed service sheet, well got oil change they changed then I had to remind them of recall, oops their bad they didn’t read oil before dumping! Then proceeds to tell me it okay! I don’t feel it okay I still lose oil, and there is a knock they aren’t to concerned about but I am! Car a year old! Not impressed More
As a repeat customer I can attest to Derek Etcher’s pleasant and professional assistance with my recent Kona EV purchase. I would not hesitate to recommend him as a sales associate and would definitel pleasant and professional assistance with my recent Kona EV purchase. I would not hesitate to recommend him as a sales associate and would definitely use him again. Shirley in service is always helpful and pleasant to deal with. Marco in finance made the whole process simple and didn’t try to up sell me at any time. Thanks everyone. More
We are repeat customers at Lauria Hyundai as well as of Derek Etcher. Dealing with Derek is a pleasure and he goes the extra mile to ensure customer satisfaction. He takes all the time needed to find the v Derek Etcher. Dealing with Derek is a pleasure and he goes the extra mile to ensure customer satisfaction. He takes all the time needed to find the vehicle that suites your needs and does everything in his power to make a good deal. More