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Lauria Hyundai

Port Hope, ON

4.9
351 Reviews

50 Benson Crt

Port Hope, ON

L1A 2V6

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Showing 351 reviews

August 15, 2021

The service staff were welcoming, friendly. The waiting area was very clean. My vehicle was worked on right at the appointment time. Always very pleased with the service. The vehicle was sanitized and I wa More

by MWOODS1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
August 14, 2021

As I reported already, the experience was great, especially from Derek, but while your mirror hanger said "all settings returned to as found", that was not the case. In fact I could hardly get in, More

by annekenew
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derek Etcher
August 14, 2021

The service was quick in and anticipated-they knew me and why I was there. Service was accurate and I was kept informed of the progress. As usual, always super friendly and helpful. More

by IALDERDICE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
August 14, 2021

I had come in with a problem over the lunch hr and they had someone look at right away. The problem fixed and I was on my way very quickly More

by davelmustard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
August 13, 2021

Friendly service, went right in. Lounge area is nice. Nice TV. Took a little longer than expected bit they wete busy in the service department More

by david660
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
August 12, 2021

As usual the service I received was fantastic. I was waited on as soon as I arrived and work done was quick and everything as promised was completed. More

by derekhannan
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
August 12, 2021

Happy with my service today. It was done quickly while I waited and my windows had all been cleaned during visit. Will go back again. More

by Popcorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
August 12, 2021

Too expensive We came on Tuesday to get the seniors Too expensive We came on Tuesday to get the seniors discount because we are on a fixed income and we’re charged $79.00 Ripoff More

by PALMATEER_BARB
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know name
Aug 19, 2021 -

Lauria Hyundai responded

Thank you for your feedback regarding your recent visit. Although we obviously strive for a 5-star review from every customer we appreciate your comments so we know what we are doing well and if anything needs improvement. I do want to make sure to point out that we perform synthetic oil changes, and while synthetic oil is more expensive than conventional oil it offers superior protection for your car's engine. Our prices are compared regularly with surrounding auto repair shops / dealerships and we always do our best to stay extremely competitive. If you have any questions or would like to discuss this further please feel free to send me an email at lori.bahm@lauria.ca. Thank you and have a great day! Lori Bahm, Service Manager

Aug 21, 2021 -

PALMATEER_BARB responded

My son took his Chevy Cruise to Quantrills for an oil change with synthetic oil and the price was $59.00. Ours was supposed to be senior rate and it was $79.00 Doesn’t seem quite right to me.

August 11, 2021

Good work everyone was friendly. I was having a service done that had been recalled on my Tucson. Was booked and work completed in a timely manner. More

by DGUTTERIDGE
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
August 11, 2021

Dion was great to work with! He was very informative and helped my family find the right vehicle that best fit our lifestyle! Thank you! More

by Melindakerr
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yvonne Wannamaker, Dion Fleury
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