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Lauria Hyundai

Port Hope, ON

4.9
351 Reviews

50 Benson Crt

Port Hope, ON

L1A 2V6

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Showing 351 reviews

October 05, 2021

Efficient,no hassle,appointment services.Vehicle always comes out better than it went in.Good shop staff. More

by Frank
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland, Blair Walkey
October 05, 2021

Thanks Blair for always looking after me and being so courteous love this dealer always More

by Steve starke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Lauria, Lori Bahm, Shirley Noland, Blair Walkey
October 04, 2021

Car was exactly what I was asking for drove two hours to pick it up was ready just like I wanted in and out in under a half hour thanks More

by Peter Arbuckle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Etcher
October 03, 2021

Derek is an outstanding sales individual. He goes above and beyond for his customers. He makes sure you understand everything before leaving with your purchase and always available if needed after the fact More

by carrie_tim_smith
Recommend Dealer
Yes
Employees Worked With
Yvonne Wannamaker, Derek Etcher
October 01, 2021

Dealership is great their website isn't. Very hard to book a appt. with it. More

by BSDAVIDSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blair Walkey
September 30, 2021

Always friendly service at Lauria Hyundai! Chairs were well-distanced for health safety while I waited. I did find it hard to hear the news broadcast on the t.v. because the air-conditioning is quite lo More

by katheliz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
September 18, 2021

Spent $2000.00 plus on service done didn’t even fix what I brought car in for More

by j_sbridge
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Shirley Noland
Sep 21, 2021 -

Lauria Hyundai responded

Thank you for taking the time to leave your feedback regarding your recent visit to the service department. We strive for a 5-star experience with every customer and I regret you did not feel this was the case when you were in. With regard to your specific circumstance, the issue that originally brought you to the store our service technicians were not able to replicate as described so it makes it very difficult to correct. There were other repairs required at the same time so there was a cost associated, but they were not connected. I would like to invite you to bring your vehicle back so we can continue to try and replicate your original problem and correct it. Please feel free to email me at your convenience so we can schedule a time. Sincerely, Lori Bahm Service Manager lori.bahm@lauria.ca

September 17, 2021

I had no problems with the work being done. It just took a little longer than I expected. More

by OORWULL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
Sep 21, 2021 -

Lauria Hyundai responded

Thank you for your feedback regarding your recent visit. We are glad that you were happy with the service but will take not of your comment regarding the time of your service and work to improve. Sincerely, Lori Bahm Service Manager

September 16, 2021

The staff were very helpful and courteous our car was serviced quickly and the staff explained everything on the bill to me More

by harperc446
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shirley Noland
September 14, 2021

Michael sure know his cars, explains everything very clearly,i knew exactly what i was getting. love this kona More

by vbroughton
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marco Zand, Michael St Amand
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