Langley Toyota

Do not use this location use maple ridge Hello , I want to write this review because I did not listen to my friends not to give any business to this location . I called and emailed to get j Hello , I want to write this review because I did not listen to my friends not to give any business to this location . I called and emailed to get just appointment to discuss my next purchase , I contacted Dave and another lady in sales office , I do not remember her name , phoned Dave twice and he keeps promising me to call me back and never call !!!! I got the feeling they do not want the business so I took to Maple Ridge , they are great , although I live in Langley but I will gonna to buy my new car from there and do all my services for all my Toyota cars there too . More

Do not use this location Wow what a joke! My wife and I went to the dealership yesterday to look at some used Toyota Corolla's. We walked around the lot in the rain for 15 min Wow what a joke! My wife and I went to the dealership yesterday to look at some used Toyota Corolla's. We walked around the lot in the rain for 15 mins before someone came outside and I mean they literally just stepped out the door and stayed out of the rain. We eventually had to walk up to him. He had no clue what was even on the lot. Once we sorted that out he showed us a couple cars, we liked two different ones and after driving them both around the lot we went in to talk prices. We noticed a few deficiencies with the vehicles and asked to see the inspection reports. Big surprise! it was all filled out as excellent. I asked the sales guy about that and he assured us that the 153 point inspection is Toyota certified. We noticed the tire shoulder wear indicating alignment issues, But they fixed that by putting the front tires on the back. The tires were also different brands but on the 153 point inspection it shows tires are all matching. The third issue was that all the tires were at or above 40%. Good thing we had a trusty tire depth tread gauge. 20% is close to 40% right? I asked to have the car overnight so my mechanic could look at it in the morning and let me know what issues this Toyota certified car actually has. The sales guy said "no one has ever asked that before they just trust Toyota". I convinced him to ask the manager and after a game of "I cant find him" The sales guy said the manager says "no". It would have been nice if the manger had the decency to actually come talk to us. But of coarse again the sales guy said it Toyota certified. I told him unless I can take the car to go get looked at on my terms I must walk away. The sales guys response was "Im only making $150 dollars commission on the car" and he didn't care. Needless to say we walked away. What I have learned from this experience: Toyota certified is just two words put together with no actual meaning and my business is only worth $150 dollars to Toyotatown Langley. I will continue to spread the word! More

Don't buy here, don't even go in the door! I went to see the sales person I had used before and he had left so I got Stephan and he talked me into A deposit. When I decided not to deal with him I went to see the sales person I had used before and he had left so I got Stephan and he talked me into A deposit. When I decided not to deal with him he told the managers Leon and Scot not to give me my 500$ back. So rude and mean Do not go to the disreputable place More

2017 Highlander They gave me a fair trade in and found exactly the Highlander I wanted. The sales process was under 30 minutes. Clean, friendly and informative. They gave me a fair trade in and found exactly the Highlander I wanted. The sales process was under 30 minutes. Clean, friendly and informative. More

sold me 2009 camry ,toyota recall oil burner motors nice eh sold me a 2009 camry nov, 2016, found out from website on recalls that the motors were burning excessive oil after I bought car there is a lawsuit aga sold me a 2009 camry nov, 2016, found out from website on recalls that the motors were burning excessive oil after I bought car there is a lawsuit against Toyota in the states for them to cover repairs, don't no if they have yet, my point is I was told from sales man that the problem would have happened before 40.000 km not true the problem was happening from 80.000 to 100.000 mi. in usa . should have been honest and told me .they allowed me to trade car in with discount of 500.00 for newer camry se sport nice car but very dishonest sales person , whats new ,, stay away from them More

Their used cars are so professionally detailed I already bought three used cars for my family from Langley toyotatown.All three vehicles looked so nice almost like new.Like i dont know how to detai I already bought three used cars for my family from Langley toyotatown.All three vehicles looked so nice almost like new.Like i dont know how to detail/recondition my car like that.The paint was shiny and hardly any scratches on it,the engine so clean and the interior was so clean and inviting.I feel i got my moneys value buying a used car here after all thats how you want you want a used car to look.Whoever they hire to detail their used cars sure does a good job unlike West Coast Toyota which their used cars look like crap and half detailed.We would buy another used car at toyotatown again. More

FALSE ADVERTISING THEY ADVERTISE A CERTIFIED VEHICLE WITH LOW KM TO LURE YOU IN WITH FALSE ADVERTISING THEN USE USED CAR SALESMEN TACTICS BY INTERVIEWING YOU THE CUS THEY ADVERTISE A CERTIFIED VEHICLE WITH LOW KM TO LURE YOU IN WITH FALSE ADVERTISING THEN USE USED CAR SALESMEN TACTICS BY INTERVIEWING YOU THE CUSTOMER TO THE 10TH DEGREE... HORRIBLE EXPERIENCE More

Worst salesman ever!! Tony Thang is a horrible salesman! We came to test-drive a 4-Runner. He said we couldn't test drive as they only allowed "serious buyers" to. We insis Tony Thang is a horrible salesman! We came to test-drive a 4-Runner. He said we couldn't test drive as they only allowed "serious buyers" to. We insisted we were but he made this big show of not being able to find the keys. So we couldn't even sit in the vehicle; only peeked in the windows. It was ridiculous! He was arrogant and rude especially once he found out my wife was the one who would be the main driver for this vehicle. He said it was "too much like a truck for a woman to drive." We left! The experience left such a bitter taste in our mouths. We had full intention of purchasing another Toyota but after this experience checked out other makes and models. By end of week we purchased a fully-loaded Jeep Grand Cherokee. Gee Tony, I guess you didn't want the commission off of our "un-serious" purchase of a $60,000.00 vehicle. More