Langley Toyota
Langley , BC
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I purchased my truck 2004 from Langley Toyota. The service people, and throughout 16 years of staff changes, have always been great. Even though I authorized work, the mechanics said it was not requ service people, and throughout 16 years of staff changes, have always been great. Even though I authorized work, the mechanics said it was not required. I was always satisfied. More
Appointment on time, Person who checked me in made suggestions which made the work being done more in line with what I expected. Work was finished in a timely manner. Covid 19 protocols were in plac suggestions which made the work being done more in line with what I expected. Work was finished in a timely manner. Covid 19 protocols were in place and I had enough space to distance, however did wear a facemask as waiting area is in a inside location. More
I appreciate the great professionalism and service they provide when I bring my car in for service. They always go the extra mile. Excellent staff. provide when I bring my car in for service. They always go the extra mile. Excellent staff. More
Good service, car always done when promised. A little concerning regarding COVID and many at the dealership not wearing masks. I had heard this from friends and saw it myself yesterday. Salesman standi concerning regarding COVID and many at the dealership not wearing masks. I had heard this from friends and saw it myself yesterday. Salesman standing right behind me at the coffee station. I had a mask, he did not, along with others. We have elderly parents and have to be extremely careful. You may want to have all staff wear masks, plexiglass between advisors and customers would also be helpful. More
Second time at Langley Toyota for service and both visits have been excellent... Advisors are friendly and knowledgeable, and they get you in on time... Faye have been excellent... Advisors are friendly and knowledgeable, and they get you in on time... Faye More
why do you not have plexi dividers separating staff from customers. came to look at new cars and left. considering the increase in covid numbers you should be protecting customers from customers. came to look at new cars and left. considering the increase in covid numbers you should be protecting customers More
My lease on my Highlander was expiring. The process to buyout my lease was horrible. New ownership not trustworthy. Tried to charge for inspection and fees over what was in my lease. Made me go through a buyout my lease was horrible. New ownership not trustworthy. Tried to charge for inspection and fees over what was in my lease. Made me go through a 3 hour process to buy it out: totally wasted my time. More
Langley Toyota has always treated me fairly. The staff is friendly and courteous. The work requested to be done on my vehicle was all done to my liking and in a timely manner. friendly and courteous. The work requested to be done on my vehicle was all done to my liking and in a timely manner. More