Langley Toyota

Premium service. Would recommedt to family and friends. Have been using Langley Toyota for 20 years now.. Have been using Langley Toyota for 20 years now.. More

Great dealer location.Staff are pleasant, knowledgeable Great dealer location. Staff are pleasant, knowledgeable and very helpful. Great dealership to purchase and service your vehicle. Great dealer location. Staff are pleasant, knowledgeable and very helpful. Great dealership to purchase and service your vehicle. More

I wouldn’t even give a one star rating. Horribly dissatisfied with the lack of customer care. Walked into the dealership to deal on a vehicle I had agreed on over email - not one person greeted us w dissatisfied with the lack of customer care. Walked into the dealership to deal on a vehicle I had agreed on over email - not one person greeted us when we walked to customer service. Stood around. Finance department was great but that was all. Will never return. More

Awesome service and always on time. Answers all your questions and calls if you need any additional service work questions and calls if you need any additional service work More

The Best! But…..need a better system for contacting customer at end of servicing. A 1 1/2 hr service became 3hrs! I desperately needed to visit the washroom, just my luck, my service advisor came to customer at end of servicing. A 1 1/2 hr service became 3hrs! I desperately needed to visit the washroom, just my luck, my service advisor came to get me when I was “busy” ( maybe 5min.!) I missed him and ended up waiting another 1 1/2 hrs. I finally went to the Service desk to see what was taking so long. Was told they had tried to get me, but I wasn’t there. Perhaps it would be an idea to also call people over the loudspeaker ( &install one in the washroom) or have a bulletin board that could be checked to see if the vehicle is ready for pick up). More

Prompt responses and quality device you can consistently count on. Reasonable rates and estimates provided. count on. Reasonable rates and estimates provided. More

Bought new hybrid Highlander yesterday. Was supposed to have all the accessories which I ordered when I booked the vehicle in July 2021. Dealership didn’t communicate when scheduling appointments for pick have all the accessories which I ordered when I booked the vehicle in July 2021. Dealership didn’t communicate when scheduling appointments for pick up that all the accessories are not done. Sales manager didn’t have any solutions for the issue. When I asked to reach out to his boss the answer was that I can’t see his boss. I picked up my car but was not happy with the service I got. More

Service rep was very informative and friendly and explained everything. Service work done in one hour explained everything. Service work done in one hour More

I am usually satisfied but the last visit my worn tires were both put on the passenger side when the two best ones should have been put on the front. My car now will go to the right instead of staying on were both put on the passenger side when the two best ones should have been put on the front. My car now will go to the right instead of staying on course. I have now ordered new winter tires and will have them installed. More