Back

Langley Chrysler

Surrey, BC

4.2
566 Reviews
In 1971, the Trotman family opened our flagship store, Langley Chrysler. Today, over 40 years later, Langley Chrysler remains family-owned-and-operated as a member of the Trotman Auto Group. With Brad Trotman at the helm, Langley has become one of Canada's largest and fastest growing Chrysler dealerships. Our customers are our business. At Langley Chrysler, we focus on the customer experience to make your time with us as comfortable and convenient as possible. We go above and beyond standard dealership amenities; we have two massage chairs, a popcorn machine, a full coffee and tea corner, and a kids' play center to keep young ones busy. At Langley Chrysler, we're committed to a better community. Every month, staff members attend our Monthly Jeans Day luncheon to support donations for the Langley Memorial Hospital.
Contact Dealership

19418 Langley Bypass

Surrey, BC

V3S 7R2

Directions

By Type

Showing 566 reviews

August 14, 2021

Ask for Adrian, he is the best! He goes above and beyond for his customers and tries to help as much as possible. Great service! More

by Benjie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adrian V
July 24, 2021

Great service, friendly staff, André got me rolling the same day within an hour. I’ll definitely go back when I’m ready to upgrade. And the MVP Colleen for closing the deal quickly. Felt comfortable thr More

by Colorforalastname
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colleen Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andre DaCosta
June 26, 2021

Very positive experience. Salesman Layne was helpful and knowledgeable about the vehicle and explained everything thoroughly about the car. Would definitely recommend dealing with Layne and this dealership More

by Lennox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Layne Schwandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 18, 2021

This is for Anthony wisemanYou already knew i was in This is for Anthony wiseman You already knew i was in toronto when you took my ID and did the credit check (right), you also knew we will have to More

by sidkaul260
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Anthony Wiseman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2021 -

Langley Chrysler responded

Good morning Siddharth, I am sorry to say, I think we will reserve the right not to sell the vehicle. Something isn’t feeling right here and I have a lack of control with you being multiple provinces away. No ability to verify your identity. I have spoke to the bank as well and we are going to have some issues as well with a remote bank contract and its validity. I am also unsure of why you would be willing to pay more for the vehicle when you could buy it locally, sooner, and for less. I am uncomfortable with the approach and intensity in which you have been emailing and calling to reinforce my earlier points. I sincerely apologize that we have spent so much time together to not have this complete. I have to take the steps I think most appropriate. Kindly, AW

Jun 21, 2021 -

sidkaul260 responded

Did you or did you not know about these issues when you booked the vehicle for me (I was in Toronto and you did the credit check as well) , I would have flown to Vancouver to sign the final bill of sale if you had requested , yes you are right I could get the challenger get in Toronto for almost the same price but not of the same colour and spec that I wanted and that is why I wanted to get the car I ordered. I literally asked you that if you no longer wish to sell the car you could let me know but you never did , instead you asked me my full shipping address and duration of finance and local notaries where I will be getting documents verified. Again could you explain why as I strung along all this time when never wished to sell me the vehicle, also the reason I was calling and emailing was because you stopped replying and I also have the email where you apologized for poorly communicating. I am upset because you could have told me no in feb or March but I don’t know why you waited this long to say no when I really needed the vehicle. What kind of behaviour is that? This whole experience has made me feel very disrespected and there was no reason for you to hide facts about verifying while you were booking my order. Can you explain why you booked my order cause I still have the invoice on my email.

May 08, 2021

Regan was amazing. Very helpful before the sale with a video introduction of herself and then the truck I was interested in . When I got to the dealership she made sure I was well informed and taken care More

by ozzoana69
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Regan
April 23, 2021

Amazing experience with Andre de Sousa! He was so professional and helpful throughout the process, all my questions were answered. Not only that, but the car absolutely rocks! I would recommend Andre More

by Nataliia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andre de Sousa
April 20, 2021

Amazing, efficient and friendly and professional service - great team at Langley Chrysler !! Layne was the best - made us very welcome and tended to every possible detail with a smile! Kudos to all! More

by Tmbye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Layne Schwandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 22, 2021

Excellent customer service, on time meetup and excellent deal, I would recommend to friends and family for sure and thank you for all the help More

by dannystevens24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Stuart Brechin
March 20, 2021

Don't buy a truck from Langley Chrysler. The service sucks when comes down to getting options done after purchase .They just want your money. More

by edmeroniuk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Mike Brandner
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 09, 2021

I’m satisfied that I found the Truck that I want with the help of Shaunna Kelsey who is amazing, understanding and kind enough to find the right Truck for me. I highly recommend the service of Shaunna for go More

by HBeltran
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaunna Kelsey
...
9
...