Langley Chrysler
Surrey, BC
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 10:00 AM - 5:00 PM
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The service department employee was very good at dealing with my vehicle issues and with the warranty company. The thing is when I got home and opened the hood of my car the mess that the engine compartment with my vehicle issues and with the warranty company. The thing is when I got home and opened the hood of my car the mess that the engine compartment was in was in an unacceptable condition. I can't tell if the issues are taken care of or if they are still leaking. When I was asked if I wanted them to clean up the engine compartment before I picked up the car I assumed they wanted to charge me extra on top of the $3,000.00 it had already cost for the repairs so I said I would clean it myself. The thing is I expected it to look as it did when I took it into service. I have had issues before with my wife's Jeep being returned to us with garbage left in it and gages not set back to where they were when it was brought in. Also when I first took my car in for service during the height of COVID-19 when it was returned to me I found a covid mask on my passenger side floor. I mentioned it to the service department but they didn't care. I'm disappointed about this ongoing situation with getting my vehicles back in this condition. I don't like to complain but folks you charge a lot of money for repairs the least you could do is return the vehicles in the condition that you received them after working on them. That's not customer service it is more like you don't care about the customer's vehicle or property. I know this will fall on deft ears and it is my choice to go elsewhere for service, but I believe in keeping your dollars close to home and supporting local companies but these same companies should consider how much disappointment people should have to put up with before they are forced to go elsewhere. More
Super informative, friendly, no pressure sales and fun atmosphere. Layne was great and made me feel right at home. You can tell they all love their jobs. atmosphere. Layne was great and made me feel right at home. You can tell they all love their jobs. More
Fantastic service from John Santos and the rest of the team. I got approved really fast! Thank you again John! team. I got approved really fast! Thank you again John! More
Amazing job done by David, everything was top notch and i really appreciate the time he gave in getting us the perfect match for our Ram 1500 Limited edition. 100% recommended dealership. really appreciate the time he gave in getting us the perfect match for our Ram 1500 Limited edition. 100% recommended dealership. More
Very accommodating, friendly staff and helps you to reach what you need. I would recommend to a friend. :) what you need. I would recommend to a friend. :) More
This place is two-faced and scandalous they act like they understand your situation and solution they get you a vehicle no problem but then after you've had it for a bit they add on money on dates that you d understand your situation and solution they get you a vehicle no problem but then after you've had it for a bit they add on money on dates that you did not agree to then when you say you're bringing back your vehicle and they don't understand why you want to bring back your vehicle they falsified paperwork in order to try to make me pay more money than I agreed to on dates that I agreed to not trust this place they will act like they're your friends and they understand something else More
Four times in shop no fix say I have deal with it not working for up to 3-4 mounts till update is out $70,000.00 well spent don’t think so working for up to 3-4 mounts till update is out $70,000.00 well spent don’t think so More
Shawn was great to deal with and very informative/knowledgeable with the variety of features in the different trim levels. informative/knowledgeable with the variety of features in the different trim levels. More