Langley Chrysler

Service manager and sales staff are incompetent We wanted to buy a "flat towable" (meaning to at tow behind motorhome eg) jeep from a dealership and they checked with Langley Chrysler who is a jeep We wanted to buy a "flat towable" (meaning to at tow behind motorhome eg) jeep from a dealership and they checked with Langley Chrysler who is a jeep dealership to see if the vehicle we were interested in was indeed flat towable. The service manager told them the Jeep Cherokee Sport was flat towable. So we bought the car and then went and had the tow package installed. ($2600). We got home and found out that the jeep was not towable. So we called this guy back and spoke to him and he said that he told the dealership originally that it was flat towable, but then called them right back and said it wasn't. (untrue). Then he told us that we could have a button installed that would make it towable. He didn't have the part in but said same dealership in Chilliwack did. So we went to them, they installed it ($600) and then we still couldn't hook it up to motorhome. We spoke to service manager at Chilliwack and he confirmed that it wasn't flat towable. So we called Langley back and the sales manager told us that since it was their mistake they would fix it. We emailed the main manager and he did not reply. Called the sales manager back and he changed his story, said it was original dealerships fault and Chilliwacks, but not theirs. Talk about passing the buck. Langley was responsible for all of these problems and takes no responsibility at all. We now have a vehicle with a tow package on it that we have no use for. I will never deal with these people again and plan on taking appropriate action against them. More

Bought a Ram 1500 sport from Langley Chrysler. Derek was great he found the exact truck I wanted. Stewart worked out the right price for me. They gave me what I wanted for my trade in. I left very very happ great he found the exact truck I wanted. Stewart worked out the right price for me. They gave me what I wanted for my trade in. I left very very happy! I tried 3 different ram dealers before going to Langley, it’s obvious why I bought from these guys! Great service and a great price. Would recommend to anyone looking for the right dealership. More

Horrible Service Zero Care and Consideration Absolutely the worst place to purchase a vehicle from. Managers Anthony Wiseman, Mike Brandner and Ed Braconnier. DO NOT respond to emails, have no wo Absolutely the worst place to purchase a vehicle from. Managers Anthony Wiseman, Mike Brandner and Ed Braconnier. DO NOT respond to emails, have no working voicemail and are full of excuses and blame. Choose a different dealership.... Actually choose a different make of Vehicle!!! I was sold a Brand New 2019 Ram 1500 DT covered in surface rust and it was never disclosed at time of purchase. More

I was very impressed by the way they treated me. My wife and I have both purchased our last 2 vehicles with them. Awesome service and I have both purchased our last 2 vehicles with them. Awesome service More

"We will make it right" This is a first class dealership from the top down. The vehicle had just come in and they had not had a chance to look it over. Ben told me the check This is a first class dealership from the top down. The vehicle had just come in and they had not had a chance to look it over. Ben told me the check engine light was on but they would make it right. I made a deal for the vehicle and when they could not deliver it on the day I had expected they got me a rental vehicle, kept me posted on what they were working on and when they delivered it to me made sure it was up to their standards and mine. Ben, Evan, Regan, reception and service department were all outstanding ambassadors for the business. I may have only bought a used car but they made me feel like I was buying their most expensive vehicle. More

Every time I deal with Tommy Booth, this is the fifth truck I bought through Langley Chrysler, he goes out of his way to accommodate my needs. Fantastic service. Also thanks to Jen in finance, and Ben in truck I bought through Langley Chrysler, he goes out of his way to accommodate my needs. Fantastic service. Also thanks to Jen in finance, and Ben in business. Nice job from all three of you. Thanks again Lawrence More

Langley Chrysler were excellent. They were fast, friendly and helpful. They arranged a shuttle for me both arriving and leaving. My car was ready on time. and helpful. They arranged a shuttle for me both arriving and leaving. My car was ready on time. More

excellent service Our family has bought several vehicles from Tommy Booth at this dealership and we have always had excellent service. We have all been very happy with Our family has bought several vehicles from Tommy Booth at this dealership and we have always had excellent service. We have all been very happy with our purchases. Mr Booth has a knack for discussing your car needs and then suggesting a vehicle that fits the bill. It is always a relaxing procedure and there is never any pressure. All the other staff from Jen and Tara in to the people that deal with insurance I have been very impressed with their knowledge and professionalism. I have also had good results with the service department. Thanks for the good work. More

Layne was awesomeI will recommend him to othersThe Layne was awesome I will recommend him to others The business department was great explained everything Quick turn around Keep me up to date Aw Layne was awesome I will recommend him to others The business department was great explained everything Quick turn around Keep me up to date Awesome experience More

No pressure sales experience from Rahim. He let me test drive the vehicle and gave me an honest and up front recommendation on what to buy. drive the vehicle and gave me an honest and up front recommendation on what to buy. More