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Langley Chrysler

Surrey, BC

3.9
575 Reviews
In 1971, the Trotman family opened our flagship store, Langley Chrysler. Today, over 40 years later, Langley Chrysler remains family-owned-and-operated as a member of the Trotman Auto Group. With Brad Trotman at the helm, Langley has become one of Canada's largest and fastest growing Chrysler dealerships. Our customers are our business. At Langley Chrysler, we focus on the customer experience to make your time with us as comfortable and convenient as possible. We go above and beyond standard dealership amenities; we have two massage chairs, a popcorn machine, a full coffee and tea corner, and a kids' play center to keep young ones busy. At Langley Chrysler, we're committed to a better community. Every month, staff members attend our Monthly Jeans Day luncheon to support donations for the Langley Memorial Hospital.
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19418 Langley Bypass

Surrey, BC

V3S 7R2

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Showing 575 reviews

October 16, 2024

Don't bother going here - pick another dealer; they a poor reputation on fixing anyhting. I spend 3 visits and $7,000 later to fix the same problem; they only guaranteed the parts and not the labor, so o More

by manoagatta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
jonathan+++
September 09, 2024

We purchased car from this dealer - and we are so happy with car and help we received from Paul Wenman, Norm Murnieks and Jennifer Stark. As usually, things became complicated, but because of this peop More

by Ivo @ Zdenka
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Norm Murn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Wenman, Jennifer Stark - five stars people
July 17, 2024

The staff at Langley Chrysler were wonderful! We had a smooth and great experience with purchasing our new vehicle. Our sales rep Shawn was fantastic to work with. We felt welcomed without pressu More

by Krystal and Peder
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Brandner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Rezazadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Baeli
July 16, 2024

Big Shout Out to Langley Chrysler for having the worst service department ever! Should have known from the beginning * forgot to gas up our SUV when we bought it * told me my oil change was done when rea More

by j.mcmartin2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
July 11, 2024

Offered extra add ons for no charge Did not feel pressured or intimidated. Will return fir any future purchases More

by John Kayak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Rezazadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2024

I sold my car to them last week. They waited until after the paper work was finished and I signed my car over to them, to inform me it would take days to write a check. In this tim More

by BlunderBuck
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Anthony Wiseman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Brandner
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Rezazadeh
1.0
This rating includes all reviews, with more weight given to recent reviews.
Norm Murn
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jen Wernitz
1.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Meyer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ziyaad Badshah
1.0
This rating includes all reviews, with more weight given to recent reviews.
Shamal Goundar
1.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Schwandt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David, christine
July 05, 2024

Customer service was very minimal. If you don’t know anything about mechanical work, they will definitely fleece you. I won’t be back. MN More

by miknic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Angela
June 26, 2024

This was one of the easiest purchases I've made in a long time. The management team Paul,JP,and James made my life very easy. They didn't have what I wanted but we're able to locate it within 24hrs. If you w More

by Canucks-23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jen Wernitz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Layne Schwandt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul, Jp, James sales management team
June 17, 2024

A salesman sent me a Text as my Pacifica was in for service, it said I would get 0 financing and 2000 Visa card if a traded in my van. Well not true, the 0 finance was for new vehicles and he laughed a More

by munrofam
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Service
June 12, 2024

Great service, very knowledgable. And go the extra mile for the people.Highly recommend them. More

by todayseasyoptions
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Wiseman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Rezazadeh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Colleen Meyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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