Landmark Mazda
Edmonton, AB
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Horrible First of all, they left me standing there for at least 20 minutes, but none of the salesman had a costumer, maybe I look to "poor" to buy a car from t First of all, they left me standing there for at least 20 minutes, but none of the salesman had a costumer, maybe I look to "poor" to buy a car from them. Second, since no one came to me, I went to look for some one, I want buy a new car and it would be either a Civic or a Mazda3 Sport, I had narrowed down already. Third, when finally I got one to help me, instead of showing me the car and bring me to a test drive, well, sales person try to show me an upper model, basically the top one, since the one I want I just under the top. Showing me the stuff on the car, well, naturally, I had already test drive the Civic, and the 2017 is a complete new beast, before the 2017 I would never buy a Civic in my life, but now it's a great car, so I want to compare everything against each other, so I could make my mind on each one buy. At the second item I ask her that Mazda did not have it, which is the Android Auto, she told me that Mazda would provide in future for certain models at a price. I ask how dare Mazda do that, it's just an app, it's free and how I would know if the model I pick would have and that Honda had already starting at basic models. Her answer: "I think you should buy a Honda". I said thank you, I think you help me on my decision and called my wife. Well, in a sense, I really happy she did that, that same day I bought a new Civic EX-T, and we Love it. Hear me Mazda? But her answer was unprofessional and quite frankly, ridiculous and rude. More
Great Dealership Very helpful and friendly staff. Great pricing and were more transparent about prices than the other dealerships I have dealt with. Would buy from her Very helpful and friendly staff. Great pricing and were more transparent about prices than the other dealerships I have dealt with. Would buy from here again. More
Not Pushy...Drove Away Happy From my first contact with Landmark I didn't feel the pressure to get into the dealership right away for a test drive. They actually respected my emai From my first contact with Landmark I didn't feel the pressure to get into the dealership right away for a test drive. They actually respected my email only request and only emailed me! Once in for the test drive they didn't feel "salesy". Just asked questions and answered those I had in return. When it came time to talk numbers for the sale I was overly surprised...my past experience has been to feel forced to make a deal right away or I would miss out but that was not how I felt. I didn't want to rush anything so I went home and thought on it and we talked through my options a few days later. Once in financing it was just more of the same. They worked their magic to get the numbers that would work for all of us! All in all the best car buying experience I've had!! More
Fantastic From the moment I stepped into the dealership it was a fantastic experience. Everyone was super helpful and everything went absolutely smoothly!! Woul From the moment I stepped into the dealership it was a fantastic experience. Everyone was super helpful and everything went absolutely smoothly!! Would recommend Landmark Mazda to anyone looking for a new vehicle! More
Super friendly and helpful Went with a Mazda3 for my first car. Staff was very helpful, especially the salesperson, Katie, and enthusiastic about helping me out! Would definitel Went with a Mazda3 for my first car. Staff was very helpful, especially the salesperson, Katie, and enthusiastic about helping me out! Would definitely recommend! More
Amazing experience! Yaroslav was very helpful with all of our questions and was very knowledgeable about the Mazda products. We immediately felt like Yaroslav had our bes Yaroslav was very helpful with all of our questions and was very knowledgeable about the Mazda products. We immediately felt like Yaroslav had our best interest in mind and was able to help us find a vehicle that suited our needs. He went above and beyond in our eyes. The dealership as a whole was very welcoming and friendly. All of our encounters with staff was pleasant and we would definetly recommend this dealership! More
Very Good Customer Service Had a good time when purchasing my new vehicle. The staff were amazing and I got everything I wanted. I wasn't rushed and the sales rep and manager I Had a good time when purchasing my new vehicle. The staff were amazing and I got everything I wanted. I wasn't rushed and the sales rep and manager I was speaking with made the budget I wanted work. I am very happy with my purchase and would go back to this dealership if I were to ever buy another vehicle or trade in. Thank you Mazda Landmark! More
No pressure and no BS We went to trade in for a new car for something bigger. Robert took the time to listen to what we wanted and what we could afford. He never pressured We went to trade in for a new car for something bigger. Robert took the time to listen to what we wanted and what we could afford. He never pressured us to make a decision and was straight up and honest with us when it came to pricing. I would definitely go back and have already recommended a few friends! Definitely check these guys out you owe it to yourself to avoid the normal hassle of normal dealers. :) Thanks guys we love our "new to us" car More
professional, great customer service and reasonable price Katie is very attentive listener to my needs. She is very professional, friendly and very efficient. She is thorough with the paperwork and answered a Katie is very attentive listener to my needs. She is very professional, friendly and very efficient. She is thorough with the paperwork and answered all my questions in details. More
Good information From first minutes in the car dealership we had a good and pleasant experience. We got the information we needed to be able to purchase the vehicle we From first minutes in the car dealership we had a good and pleasant experience. We got the information we needed to be able to purchase the vehicle we like. More

