Landmark Mazda

Very poor customer service. The service parts dept have a very unfriendly, uncooperative and indifferent attitude. We bought a grill cap for Mazda 3 and it didn’t fit on our vehi The service parts dept have a very unfriendly, uncooperative and indifferent attitude. We bought a grill cap for Mazda 3 and it didn’t fit on our vehicle. It was a very petty amount. When we took it back for replacement staff refused to took it back on the ground that it was a special order and it will not be returned. Parts associate refused to even assist in fixing that part on my grill and stated that it will be a charge of $50 even when part is not fixed. The first owner bought this vehicle back from landmark Mazda and sold the vehicle to us and we were made to understand that the dealership will be helpful for any service parts or advise. We bought the parts for about $20 and such a big dealership refused to return a petty amount on lame excuses. If the dealership would have become poor had they replaced the part or refunded the amount. When we went to other Mazda dealer in Edmonton. They helped in fixing the part and made a free replacement without making any charge. We are so much disappointed and feel frustrated from the dealing with landmark mazda. Shall not go to said dealership again in future. We also advise others to be away from this dealer More

Always amazing service! I love this dealership, great staff, great work, and always a pleasure to deal with. My brother purchased a CX 5 from this dealership after accompanyi I love this dealership, great staff, great work, and always a pleasure to deal with. My brother purchased a CX 5 from this dealership after accompanying me when I purchased mine, and witnessed how the staff go above and beyond to ensure you are satisfied. He also does service here as well. He lives in St. Albert and I live on the South Side, but we really love dealing with the service staff at Landmark so we go out of the way to always service here. More

10/10 Cannot say enough good things Great car (research it if you don't believe me) Great price Genuine and honest people London/rob and Nora I have Cannot say enough good things Great car (research it if you don't believe me) Great price Genuine and honest people London/rob and Nora I have bought a lot of cars/trucks and they land in the top 5 percent of experiences for sure. You won't be disappointed by talking to London Great job Dane More

Horrible First of all, they left me standing there for at least 20 minutes, but none of the salesman had a costumer, maybe I look to "poor" to buy a car from t First of all, they left me standing there for at least 20 minutes, but none of the salesman had a costumer, maybe I look to "poor" to buy a car from them. Second, since no one came to me, I went to look for some one, I want buy a new car and it would be either a Civic or a Mazda3 Sport, I had narrowed down already. Third, when finally I got one to help me, instead of showing me the car and bring me to a test drive, well, sales person try to show me an upper model, basically the top one, since the one I want I just under the top. Showing me the stuff on the car, well, naturally, I had already test drive the Civic, and the 2017 is a complete new beast, before the 2017 I would never buy a Civic in my life, but now it's a great car, so I want to compare everything against each other, so I could make my mind on each one buy. At the second item I ask her that Mazda did not have it, which is the Android Auto, she told me that Mazda would provide in future for certain models at a price. I ask how dare Mazda do that, it's just an app, it's free and how I would know if the model I pick would have and that Honda had already starting at basic models. Her answer: "I think you should buy a Honda". I said thank you, I think you help me on my decision and called my wife. Well, in a sense, I really happy she did that, that same day I bought a new Civic EX-T, and we Love it. Hear me Mazda? But her answer was unprofessional and quite frankly, ridiculous and rude. More

Great Dealership Very helpful and friendly staff. Great pricing and were more transparent about prices than the other dealerships I have dealt with. Would buy from her Very helpful and friendly staff. Great pricing and were more transparent about prices than the other dealerships I have dealt with. Would buy from here again. More

Not Pushy...Drove Away Happy From my first contact with Landmark I didn't feel the pressure to get into the dealership right away for a test drive. They actually respected my emai From my first contact with Landmark I didn't feel the pressure to get into the dealership right away for a test drive. They actually respected my email only request and only emailed me! Once in for the test drive they didn't feel "salesy". Just asked questions and answered those I had in return. When it came time to talk numbers for the sale I was overly surprised...my past experience has been to feel forced to make a deal right away or I would miss out but that was not how I felt. I didn't want to rush anything so I went home and thought on it and we talked through my options a few days later. Once in financing it was just more of the same. They worked their magic to get the numbers that would work for all of us! All in all the best car buying experience I've had!! More

Fantastic From the moment I stepped into the dealership it was a fantastic experience. Everyone was super helpful and everything went absolutely smoothly!! Woul From the moment I stepped into the dealership it was a fantastic experience. Everyone was super helpful and everything went absolutely smoothly!! Would recommend Landmark Mazda to anyone looking for a new vehicle! More

Super friendly and helpful Went with a Mazda3 for my first car. Staff was very helpful, especially the salesperson, Katie, and enthusiastic about helping me out! Would definitel Went with a Mazda3 for my first car. Staff was very helpful, especially the salesperson, Katie, and enthusiastic about helping me out! Would definitely recommend! More

Amazing experience! Yaroslav was very helpful with all of our questions and was very knowledgeable about the Mazda products. We immediately felt like Yaroslav had our bes Yaroslav was very helpful with all of our questions and was very knowledgeable about the Mazda products. We immediately felt like Yaroslav had our best interest in mind and was able to help us find a vehicle that suited our needs. He went above and beyond in our eyes. The dealership as a whole was very welcoming and friendly. All of our encounters with staff was pleasant and we would definetly recommend this dealership! More

Very Good Customer Service Had a good time when purchasing my new vehicle. The staff were amazing and I got everything I wanted. I wasn't rushed and the sales rep and manager I Had a good time when purchasing my new vehicle. The staff were amazing and I got everything I wanted. I wasn't rushed and the sales rep and manager I was speaking with made the budget I wanted work. I am very happy with my purchase and would go back to this dealership if I were to ever buy another vehicle or trade in. Thank you Mazda Landmark! More