Landmark Mazda

Service department is really hard to work with. Definitely don't store your tires with them. Definitely don't store your tires with them. More

Wow. Just wow. First off, my wife and I are both "thrifty" shoppers and will test everywhere to get the best deal possible. ESPECIALLY on a $40k+ new vehi Just wow. First off, my wife and I are both "thrifty" shoppers and will test everywhere to get the best deal possible. ESPECIALLY on a $40k+ new vehicle. Let me save anyone reading this the time, just go to Landmark if you're in the market for a Mazda! By FAR the most honest, straight forward, and comfortable dealership to deal with. I’ve been in the Automotive industry for WELL over 20 years and have NEVER been treated as well as I was/am at Landmark. Sarah is an absolute gem of a salesperson. No “tactics” just a straight an honest experience from the get go. At this point, my wife and I have dealt with almost everyone in the dealership it would seem, and they’ve all been outstanding. Mark, Renee, Sarah, “Shuttle” Sarah, and EVERYONE else there do their best to make you leave with a smile. I only regret not remembering everyone’s names! I did just buy a bunch of accessories and the parts department sent me home with ones for a different model. I have ZERO doubt that will be rectified immediately. There was a small scratch on the piano black trim of the exterior after having the “delivery detail” completed. Within 20 minutes I had received more apologies than any Canadian has ever heard, the scratch was fixed, and I was on my way! PLEASE trust me when I tell you that you my wife and I had ZERO fears with Landmark and have left with an AMAZING CX-50, and the peace of mind that we’ve gotten the best deal from the most solid and caring people. More

My husband and I recently traded my 2016 CX5 for a 2022 Mazda CX9 earlier this spring. I have been driving Mazda for a few years now and haven’t had a lot of issues with the vehicles. Service at Landmark h Mazda CX9 earlier this spring. I have been driving Mazda for a few years now and haven’t had a lot of issues with the vehicles. Service at Landmark has improved in the last few years. Mark & His team has gone above and beyond to make us happy. The transaction was smooth. Getting the vehicle from the factory to Edmonton wasn’t too bad even with the delays due to the pandemic. The delivery of the vehicle met our expectations. A full walk through of the vehicle’s features before driving off. We know how a Mazda drives but they didn’t have vehicle on hand so this the walk through helped immensely. They help install after market accessories and any issues we had with the 3M was rectified asap. I’ve had the vehicle for a few months now and Mark has helped and answered my questions even after the fact. I highly recommend Landmark Mazda if your looking for a new vehicle they go above and beyond to earn your business. Zairra More

Hieu was the salesperson and was very knowledgeable and professional. The other staff were very helpful. Certainly would deal with Hieu and others again. professional. The other staff were very helpful. Certainly would deal with Hieu and others again. More

The sales lady, Sara, was very helpful and informative. , She knew her stuff and was eager to help in any way. No much for stock available unfortunately, but not Sara's fault. , She knew her stuff and was eager to help in any way. No much for stock available unfortunately, but not Sara's fault. More

Landmark Mazda went above and beyond to find me the 2021 Mazda CX30, in red, that I requested. From the first phone call to Tim to driving away in my new Mazda, everyone was professional, courteous, frien Mazda CX30, in red, that I requested. From the first phone call to Tim to driving away in my new Mazda, everyone was professional, courteous, friendly and honest. More

The service advisor Sharon is amazing. I got into trouble with my car back in BC, and she was more than helpful. Friendly and very competent. with my car back in BC, and she was more than helpful. Friendly and very competent. More

We were contacted recently about bringing in our car because they were short of used cars and were interested in buying our car back, we went in with a open mind but it was a waste of time they actually because they were short of used cars and were interested in buying our car back, we went in with a open mind but it was a waste of time they actually wanted us to give money on top of getting our car. Needless to say we left but the unprofessional nature in how this occurred between the salesperson and sales manager was disgraceful. More

My wife purchased a new Mazda 3 in the fall of 2020. The car had received some damage on the lot and we were assured that it had been repaired. Unfortunately the vehicles trunk was not sealed properly all car had received some damage on the lot and we were assured that it had been repaired. Unfortunately the vehicles trunk was not sealed properly allowing in a considerable amount of dust and snow. We returned it to the dealer expecting it to be repaired properly. According to this service department we should accept this and maybe oiling the seal and turning on the fan would solve the problem. We did not accept this nonsense and took it to a reputable body shop to be repaired. The bodyshop repaired the vehicle properly and since then no more dust. Unfortunately the rear radar sensor quit working and we took the car in again for warranty repair. The dealership attempted to blame the body shop and would fix it at our expense. Instead of allowing their "technicians" at $142 per hour to screw it up again we decided to take it back to the body shop. They had it working again in a matter of minutes and at no charge to us. I will never buy another car at this dealership and would not allow them to touch a bicycle as their service department needs to see considerably more training. Certainly not worth anywhere near what they are charging. More

Came in to buy wiper blades for my Madza. Was treated like xxxx because I didn't buy or service my mazda with them. Aftering been given a hard time I finally got the blades. I asked if there was someone like xxxx because I didn't buy or service my mazda with them. Aftering been given a hard time I finally got the blades. I asked if there was someone who could help me or show me how to install them and they wanted to charge me it. They are very rude here I will never be back, that is why I bought my new Mazda from another Mazda dealership. . Next time I'll make sure I got to my regular Mazda dealership. More