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Lakewood Chevrolet
Edmonton, AB
2,416 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,416 reviews
March 12, 2022
I knocked off the rocker panels on my Equinox when I was parking my vehicle at a friends house. The windrow that was there was over her sidewalk. On February 14, 2022 James Foss helped me by very efficient parking my vehicle at a friends house. The windrow that was there was over her sidewalk. On February 14, 2022 James Foss helped me by very efficiently and quickly put the panels back on. He did not charge me for the service. He absolutely made my day. More
by dealerrater.ca
Employees Worked With
Erika Hygard, James Foss
March 01, 2022
The worst service and same issue within a week without care about wasting clients time. The new car got issue after 6 month and since year and half, it is serviced 4 times for 2 major issue. care about wasting clients time. The new car got issue after 6 month and since year and half, it is serviced 4 times for 2 major issue. More
by Salem Kassem
Employees Worked With
January 12, 2022
Aaren went above and beyond when going through the paperwork with me today. Aaren was super patient with all my questions and answered them all at the fullest detail. I went in to finance my truck fro paperwork with me today. Aaren was super patient with all my questions and answered them all at the fullest detail. I went in to finance my truck from end of the lease and Aaren made me feel valued as a customer even though we decided not to go with another new vehicle! More
by morrislee520
Employees Worked With
Other Employees :
Aaren Schroeder
December 13, 2021
1. In 2017/2018, we were in search of a reliable vehicle for my husband and due to pressure from sales, and a mid-life crisis - my late and at the time disabled husband - bought a 2012 Camaro. I didn’t kno for my husband and due to pressure from sales, and a mid-life crisis - my late and at the time disabled husband - bought a 2012 Camaro. I didn’t know that this performance vehicle couldn’t be driven in winter d as I it pretty much sat in garage for 2-3 years. Erin Healy tells me that they do the just do a soft credit check on me - it was not. This was a the beginning of my credit getting flushed down the toilet 2. Lakewood calls us to refinance to lower payments and lower interest. I was happy with finance deal with Red Deer Finance company. Lakewood meanwhile bashes them. We end up refinancing. Manita Bains, Finance works not allow me to use my Treaty Status card on GST. She said it expired. My card did but not my treaty status. . I’ve since bought 3 vehicles where my treaty card was honoured for no GST. 3. We finally sold the Camaro in Fall 2020 to another dealership and purchased two new vehicles from this dealership. 4. My husband passed away earlier this year and I’m so happy that we got rid of the Camaro that I couldn’t drive and my husband rarely drove since he was usually in bed in pain or in hospital. Thanks for nothing Manita Bains and Lakewood Chev Olds! More
by cppayne
October 13, 2021
I’ve let this marinate for awhile now to see if the dealership actually for followed through on their promises but they have not. This was my worst vehicle buying experience by far. I purchased an in t dealership actually for followed through on their promises but they have not. This was my worst vehicle buying experience by far. I purchased an in transit truck that was listed on their website. Upon being informed of its arrival I was told it was ready for pick up anytime. So with being from 1.5 hours away I made arrangements to pick it up that evening. Only to arrive with no one expecting us, the truck had not been PDI, detailed, and some how had no paperwork prepared either and the finance person we were dealing with was unavailable, luckily I had copies on my emails. I spoke with The general manager the next day and was given an apathetic response. Said finance person then began to badger me for more information that they had missed on collecting prior to delivery and promised a gift card of some sort for the troubles. 8 months later still nothing. However my home town dealer has been amazing at picking up their slack More
by John
September 16, 2021
Must be new management. I factory ordered my vehicle here years ago and came back looking to trade for a used one. Salesman I met with was very disinterested (this was after making an appointment as well). H years ago and came back looking to trade for a used one. Salesman I met with was very disinterested (this was after making an appointment as well). He also did not address a single thing I discussed with him the previous day, only trying to get me into a vehicle I was not interested in (good old bait and switch). The manager was also dismissive of me; didn’t introduce himself or acknowledge anything about what I was there for and only coming by to appraise my vehicle. Did not say a word, like I was inconveniencing their empty sales room and lot and handed my keys back to the salesman, not me. 🤦🏻♂️ Save your time and go somewhere else. More
by Angry76
Employees Worked With
Dustin Neiszner
