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Lakewood Chevrolet
Edmonton, AB
2,416 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,416 reviews
January 15, 2023
James provided excellent service to ensure that my vehicle's service needs were completed and to communicate with me as necessary. vehicle's service needs were completed and to communicate with me as necessary. More
by Melanie
Employees Worked With
January 13, 2023
I’ve dealt with James and Elizabeth both are excellent to deal with very punctual in responding to concerns and questions deal with very punctual in responding to concerns and questions More
by Jon
January 13, 2023
Very accomodating and willing to work with us to finalize our purchase. The entire process was smooth, fast, and efficient; and everyone we had contact with was extremely knowledgeable and very personable. our purchase. The entire process was smooth, fast, and efficient; and everyone we had contact with was extremely knowledgeable and very personable. Bonus: the atmosphere was professional but also inviting - the show room had enough space to walk around and check out the vehicles without worry of scratching against something, and the music was at a pleasant "back ground" level that didn't drown out converations. Highly recommend this dealership! More
by ShariD
January 12, 2023
Reliable customer service. Transportation to and from the store service was great. I recommend the dealership. Transportation to and from the store service was great. I recommend the dealership. More
by Sam
December 29, 2022
Jaimee and the whole service department have been amazing for me since I purchased my truck there in early 2019. I will never go to another dealership! Thank you everyone!! for me since I purchased my truck there in early 2019. I will never go to another dealership! Thank you everyone!! More
by Darren
Employees Worked With
Other Employees :
Elizabeth Kennedy, Al Innes
December 27, 2022
Joosee was excellent she made the experience painless. The body shop was very efficient and reassuring and very honest with me about the minor damage found. The body shop was very efficient and reassuring and very honest with me about the minor damage found. More
by bmaui4me
December 27, 2022
I purchase a Silverado 2500 in April 2021 and I pick it up in May 2021, the purchase went on without issue, the sales service was excellent. Just as a note, I live about 1 hour from the dealer, so shutt up in May 2021, the purchase went on without issue, the sales service was excellent. Just as a note, I live about 1 hour from the dealer, so shuttle does not work and going 2 cars does not make sense, meaning that i wait for my truck on site. The service on the other hand was not very good right from the start. They ask for 3 days to prep the truck with the options that I added (3M and tonneau cover), when I came to pick up the truck, the 3 M was not installed, so I rebooked to return to the dealer to install the 3M. When i return to pick up the truck after the 3M install, i noticed that the truck had not been washed prior and the 3M had numerous bubbles, it had to be redone. About 6 month later, i noticed that the image on my back up camera was intermittent. At the following oil change I ask that they quickly troubleshoot the back up camera, since it is intermittent I ask to check it quickly and move on with the oil change. I waited 4 hours and had to cancel all my other appointments that day and that a new camera was on orders. After that appointment, i was not very happy so I called the service manager and explain that I was quite disappointed with the service since i purchased the truck, He said that he understood and will right a not to my file that I was coming from out of town and that I was always waiting for the vehicle and that should be kept in mind when setting the future appointments. About 3 months later, I return for another oil change and they had received the camera in the mean time. I advised the service person prior going that I had to be gone from the dealership by 13:00 at the latest because i was working, the service advisor ask that I come at 08:00, which I did. At 12:50 I went to the service desk and ask about my truck, I was told that they were just about to begin the oil change, I was in shock, this was the very next appointment after may talk to the manager... I took my truck with out the oil change and went home. I change dealer since More
by Steve
Employees Worked With
Elizabeth Kennedy
December 24, 2022
Jamie was polite and courteous. She was knowledgeable, helpful. Let me know what other problems I would have later on. Got my vehicle done immediately. I was very happy with the ser She was knowledgeable, helpful. Let me know what other problems I would have later on. Got my vehicle done immediately. I was very happy with the service and the people. More
by Tony
Employees Worked With
December 22, 2022
Shellian was amazing as she guided me through the process of buying a new Chevy Trailblazer. Kept me updated and worked with my sales guy to get me the best price. I will definitely keep going to Lakewood. of buying a new Chevy Trailblazer. Kept me updated and worked with my sales guy to get me the best price. I will definitely keep going to Lakewood. More
by Darlene Grant
Employees Worked With
Elizabeth Kennedy, Shellian Pilgrim, Dustin Lepko
December 22, 2022
Josee was very helpful when my Chevy Cruze had some problem. It was a problem that my technician was struggling with for 3 years now. I took it to Lakewood Chevrolet and fortunately I met her. She was problem. It was a problem that my technician was struggling with for 3 years now. I took it to Lakewood Chevrolet and fortunately I met her. She was always calling to give me updates in a professional manner. My car fixed and I picked it the next day. Thank you Josee. More
by Joseph Attai
Employees Worked With
