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Lakewood Chevrolet
Edmonton, AB
2,385 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,385 reviews
May 09, 2023
Very helpful dealership stuck to there word I would definitely buy my next vehicle there!! definitely buy my next vehicle there!! More
by Snorat
May 08, 2023
Very helpful and professional also they found another problem that had to be dealt with! problem that had to be dealt with! More
by Diana46
Employees Worked With
May 07, 2023
I’ve always brought my vehicle here since 2010, have been happy with the service and respect I receive. James has been my service advisor over the last few years and he’s professional, pleasant, attentive wh happy with the service and respect I receive. James has been my service advisor over the last few years and he’s professional, pleasant, attentive while addressing my concerns and my vehicles needs. More
by red_warble.08
Employees Worked With
May 07, 2023
I bought my 2014 pickup from Lakewood and have had it serviced there since then. James has been my service advisor for the majority of the time and I am never disappointed. Always curtious and profession serviced there since then. James has been my service advisor for the majority of the time and I am never disappointed. Always curtious and professional, and willing to help solve a problem.. Thanks James, More
by plnadeau
Employees Worked With
May 07, 2023
Jaimee was very professional and her attitudes would make me come back to Lakewood Chevrolet for my car services. me come back to Lakewood Chevrolet for my car services. More
by Joseph Attai
Employees Worked With
May 05, 2023
I have been going to Lakewood since I bought my first car from them in 1997. I am always treated with respect and they explain my car's needs thoroughly. I will keep coming back to Lakewood again and again from them in 1997. I am always treated with respect and they explain my car's needs thoroughly. I will keep coming back to Lakewood again and again. More
by Anita
Employees Worked With
May 04, 2023
When Don Wheaton didn't help me much and I didn't know what else to do, Lakewood had me covered. I had such a bad experience at Don Wheeton with only one guy who had the experience to examine cars was too what else to do, Lakewood had me covered. I had such a bad experience at Don Wheeton with only one guy who had the experience to examine cars was too busy training other people that they made me sit and wait for many hours on multiple days only coming to the conclusion that they had no idea what was wrong with the car. I had to pay for my own ride back and forth and dealt with a snobby service advisor. They charged me when nothing was even done. Thankfully I gave Lakewood a try and they found the problem. They cleaned a bunch of components that was causing the problem and actually took the time to try and see what was going on. They let me keep my car parked there till they would find the solution and offered me uber rides to and from my house. I'd give these guys 7 stars honestly. My Cadillac runs great now and havnt experienced any problems since. Good work guys keep it up. More
by NG
May 03, 2023
Jaimee has been excellent to deal with and very courteous,knowledgeable and always greeting with a smile. courteous,knowledgeable and always greeting with a smile. More
by Gerry Davison
May 02, 2023
Took my car in for an oil change and servicing. Jaimee was excellent and explained everything to me. They brought my car around right to the back door. As a senior I really appreciated that. Thank Jaimee was excellent and explained everything to me. They brought my car around right to the back door. As a senior I really appreciated that. Thank you. More
by Svwest
Employees Worked With
May 02, 2023
I took my 2018 high country diesel truck in due to not having trailer brakes at either the bumper 7 pin or the box 7 pin trailer connectors. I’ve had the trailer braking controller changed out on warranty having trailer brakes at either the bumper 7 pin or the box 7 pin trailer connectors. I’ve had the trailer braking controller changed out on warranty and I was worried that Module had failed again. I explained this to the service person I spoke with (Jamie) and was booked in. They had my truck for the day and called me in to pick it up with the explanation of “you need to change the 7 pin bumper connector”. I asked about the in box 7 pin connector and the service manager said that was an entirely different issue and they didn’t look at it. They ended up charging my $189.00 and sent me on my way with only telling me what I had told them when I brought it in. I changed out the 30amp fuse under the hood and it resolved both 7 pin connectors. I’ve never been talk to in such a condescending manner by a service manager. I’ve purchased 3 diesel trucks, all high country’s and I’ll never go here again for service or suggest anyone service their vehicles here based on this terrible customer service. I received a follow up call from the dealership asking how my experience was and I explained to them this had happened and the woman on the phone simply said “I’m sorry for your experience. Have a nice day”. Obviously, they do not care about the customer service nor the customers experience. More
by Scott Swann
Employees Worked With
