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Lakewood Chevrolet
Edmonton, AB
2,416 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,416 reviews
August 27, 2023
I used this dealership since 1999 purchasing new and used cars till now . Im satisfied with them . cars till now . Im satisfied with them . More
by Ernie
August 22, 2023
Great friendly service with attention to detail, was prompt in getting my vehicle taken care off prompt in getting my vehicle taken care off More
by frosty1le
Employees Worked With
August 14, 2023
I wish I could put zero here for the pathetic service received by Jamie. It’s has been such a chaotic and stressing 10 days. Took the car to Lakewood service on1st august due to few different issues. Sin received by Jamie. It’s has been such a chaotic and stressing 10 days. Took the car to Lakewood service on1st august due to few different issues. Since it was my first time at Lakewood I wish somebody would hv told me to stay away from the service advisor Jamie. I was never explained the costs of repair before starting. Snapped a bill again without explaining how they are going to fix the issues. Every single time I tried reaching out to Jamie ( few time I literally had to visit the store to get hold of her ) I saw her RUNNING away to avoid me. Never spoke to me on the phone or responded to my VMs. Why was I treated this way? Are you hiding away because you can’t explain the costs or fix the problems? Or Is it because I am from a different country or origin? Are you being racist making me feel this way? The very first visit I was charged $1000 without ever informing me. The servicing team with an SLA of 1 day to find out what’s wrong with my camera takes 10 days and still no answer ( even after me paying $570 for the inspection on the 1st day). I understand the parts are on back order but why delay fixing the camera? And why keep hiding and running away from me? I have been a Chevy loyal customer for 7+ yrs and was in the Lakewood Chevrolet showroom on July 29th 2023 (Met Carlos) to buy a new truck. Seeing the service quality received from Jamie , I have started hating owing a Chevrolet , she managed to convert a Chevy fan into this within 10 days. I literally walked across the street to ford to buy the truck. Choosing Lakewood Chevrolet was such a big mistake. Sadly stuck since i made payments initially trusting them. Nothing resolved yet. I will definitely escalate this further very soon. More
by Kevin Jacob
August 14, 2023
Overall experience was terrible. Communications was very poor. Couldn't get ahold of people. Did not return my calls. Service done was not explained. The overlay on billing was bad. Communications was very poor. Couldn't get ahold of people. Did not return my calls. Service done was not explained. The overlay on billing was bad. Voiced my concerns but no response. Will defiantly not be recommending this place. More
by RKRUSE101
August 11, 2023
Amazing dealer, the best in Edmonton for fair deals on purchases or trades and any service. I only go to Lakewood for my Chevrolet and GM products. Cam in sales, Brenda and Jamie in Service and Doug as purchases or trades and any service. I only go to Lakewood for my Chevrolet and GM products. Cam in sales, Brenda and Jamie in Service and Doug as the customer transport all amazing. Everybody I have met speaks highly of the Manager / GM and whatever he and the whole team are doing makes them the best dealer of any brand. More
by Dustin E
Employees Worked With
Other Employees :
Doug Transport. Brenda Service, Cameron Kosmin
August 11, 2023
Yeah, it was friendly and fast service. Both the sales service and finance department treated us very well. Both the sales service and finance department treated us very well. More
by Darlene
August 09, 2023
Excellent Service. Amazing staff. Loyal customer.for years now. Dealt with others in the city but nobody compares to the Service of Lakewood Chev. I bring all my makes Amazing staff. Loyal customer.for years now. Dealt with others in the city but nobody compares to the Service of Lakewood Chev. I bring all my makes and models here not just my Chevrolet's. More
by jlmburke75
August 09, 2023
Tyler Larison was a pleasure to deal with. Tyler made the process of purchasing a new truck very convenient. He always had time to meet on my busy schedule and was very friendly. I look for Tyler made the process of purchasing a new truck very convenient. He always had time to meet on my busy schedule and was very friendly. I look forward to being back at Lakewood. More
by darryl
July 31, 2023
The service people always seem friendly but are always very busy. I always have appointments booked for any service that I require and I always seem to be waiting a while for my vehicle. Last time, I drop very busy. I always have appointments booked for any service that I require and I always seem to be waiting a while for my vehicle. Last time, I dropped my car off at 7:30AM, and didn't receive it back until after 4PM, for a issue that should have been completed within 3 hours. My vehicle has never let me down as of yet - so that's a positive and I've had it for over 5 years now. More
by purebliss
Employees Worked With
