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Lakewood Chevrolet

Edmonton, AB

4.7
2,416 Reviews
Good People -> Great Service Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us. We are looking forward to having you visit Lakewood Chevrolet in the near future.
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9150 34 Ave NW

Edmonton, AB

T6E 5P2

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Showing 2,416 reviews

October 01, 2023

All i can say is, they are good people and very knowledgeable about the work their doing. they have positive attitude when talking to their customers. Good Job and keep it up 👍. More

by ella4ever
Recommend Dealer
Yes
Employees Worked With
Manita Bains
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Logozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brenda Marcille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jaimee Scully
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josee Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alvin Prassad
Oct 02, 2023 -

Lakewood Chevrolet responded

Hi there, thanks for taking the time to review our store & team. We are so glad to hear you had a positive experience with us!

September 25, 2023

They do not make sure car is correctly fixed don’t have the customers interest won’t ever take car back to them More

by kdpoms
Recommend Dealer
No
Employees Worked With
Jaimee Scully
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 27, 2023 -

Lakewood Chevrolet responded

Hello, thank you for taking the time to leave a review. We are always using customer reviews to better our practices. After bringing this forward to management, it was mentioned that we offered to book your vehicle in for a road test which you declined. We have attempted to rectify the situation but as it is your right to decline we can no longer do anything further at this time. We are sorry we were unable to find a solution together. Thank you

Sep 27, 2023 -

kdpoms responded

I was told I can book it back in, nothing was mentioned about road test, and after paying what I did as a single mom I can’t afford to pay you guys anymore.

September 25, 2023

The purchase was easy but vehicle had issues and trying to get ahold of anyone to solve issues was very hard . The extended warranty we paid for saved us . Once we finally got put in touch with James thing More

by mel2blue
Recommend Dealer
No
Employees Worked With
Manita Bains
4.0
This rating includes all reviews, with more weight given to recent reviews.
James Logozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josee Larson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2023 -

Lakewood Chevrolet responded

Thank you for the review! We are always using customer reviews to better our practices and this will be brought forward to ensure our communication efforts are reviewed. We are happy to hear once you were able to contact James everything went well!

September 24, 2023

Couldn't ask for better service from John and Lakewood. Have dealt there for years with multiple cars and trucks. The advisor was Exceptional and the service was done in a timely manner especially fir the More

by Foreman_9009
Recommend Dealer
Yes
Employees Worked With
Tyler Bailey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Chalmers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Burke
Sep 25, 2023 -

Lakewood Chevrolet responded

Hi there, we appreciate your review of our service department! Thank you for letting us service your vehicle and we hope you choose to do business again with us in the future!

September 24, 2023

Hands down incredible. Great service,inviting and efficient. From driving in to the drive through, write up process and quick turn around. Priced out some accessories while More

by schristian748
Recommend Dealer
Yes
Employees Worked With
Alanna Stokes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Douglas Clair, John Burke
Sep 25, 2023 -

Lakewood Chevrolet responded

Hi there - thanks for your great review of our store! We look forward to serving you again in the future.

September 23, 2023

Excellent to deal with No pressure sales team. Zy was awsome to deal with. Great prices More

by Jules
Recommend Dealer
Yes
Employees Worked With
Shellian Pilgrim, Zibusiso Moyo
Sep 25, 2023 -

Lakewood Chevrolet responded

Thank you for your review, Jules! Enjoy your new vehicle.

September 22, 2023

Excelent service very helpul great worker. Specially john at the service he help me so much. More

by Vin
Recommend Dealer
Yes
Employees Worked With
John Burke, Carlos Patino
Sep 22, 2023 -

Lakewood Chevrolet responded

Hi there! thanks for your great review of our staff!

September 22, 2023

Was not pleased with Jamie and how our service was dealt with. Lost our service. More

by mrdudar
Recommend Dealer
No
Employees Worked With
Jaimee Scully
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2023 -

Lakewood Chevrolet responded

Hello, thank you for taking the time to leave a review. We are so sorry to hear you were not pleased with the service you received. We have reviewed this with our team and are unsure what caused you to feel this way. Please reach out so we can rectify your concerns. Thank you very much.

September 21, 2023

The service provided was Great. Kept me up to date on when parts would be arriving. Parts came in and I was notified straight away and booked in for the service. More

by Paul.power40
Recommend Dealer
Yes
Employees Worked With
Josee Larson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lakewood Chevrolet responded

Hi Paul, we really appreciate your service review! We hope to serve you again in the future!

September 21, 2023

James Logozar was the person who assisted me with my service request. He was very helpful, and attentive. More

by Les
Recommend Dealer
Yes
Employees Worked With
James Logozar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2023 -

Lakewood Chevrolet responded

Thank you for giving us a review, Les!

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