Lakewood Chevrolet

Professional polite service. Eager to assist customer. A willingness to help and serve us as customers in anyway they can. Very professional and poilte. Maked an effort to get to know us and treat us with A willingness to help and serve us as customers in anyway they can. Very professional and poilte. Maked an effort to get to know us and treat us with the most respect. Accepting to listen and negotiate a price. Every employee we dealt with was exceptional. More

Im really satisfied with the whole process. Everything went so smoothly, and everyone who I dealt with was great! The whole experience was very good and the sales rep who helped me - Robert - wa Everything went so smoothly, and everyone who I dealt with was great! The whole experience was very good and the sales rep who helped me - Robert - was nice and not pushy at all, which is something I was really happy with! More

Great service and atmosphere Everyone is always extremely friendly and helpful. They put forward a very sincere attitude. Everyone is always extremely friendly and helpful. They put forward a very sincere attitude. More

I highly recommend this dealership!! Been in Edmonton for almost a year now and I’ve decided it was time to get a car. At first I was skeptical since I would be buying one on my own. Init Been in Edmonton for almost a year now and I’ve decided it was time to get a car. At first I was skeptical since I would be buying one on my own. Initially I was extremely nervous but honestly after meeting Michael Kwong, who helped me with the entire process, the nerves went out the window. I literally don’t know anything about cars and have never paid attention to them so having Michael’s support was crucial and much appreciated. I’ve been to dealerships before with my family, and it always seemed like the sales reps wouldn’t put as much effort if they knew you were there to inquire about a car and not actually make a purchase, and let me tell you, I asked A LOT of questions before making a decision. I was worried I'd walk in and meet an aggressive and impatient sales rep just pushing me to make a purchase so I gotta give Michael credit for being really patient with me. Of course I made a purchase and I didn’t even think twice! Michael thoroughly went through all the options with me and helped me choose the vehicle that would best suit my needs. I also met Michael’s manager I believe, Archie who was just as friendly and helpful. I seriously can’t wait till my boyfriend moves to Edmonton and sees the great purchase that I made all by myself!! (of course with the help of some great employees :) ) More

Exactly what I wanted! I came to Lakewood Chev to look at a pre-owned Jeep Wrangler. As a female looking for a vehicle, it's an unfortunate, yet startling reality that a l I came to Lakewood Chev to look at a pre-owned Jeep Wrangler. As a female looking for a vehicle, it's an unfortunate, yet startling reality that a lot of dealerships talk down to female customers, and try to upsell like crazy. Games are often played, and strategic sales tactics seem to be the norm. What a breath of fresh air to come to Lakewood Chev and experience their friendly staff and straightforward approach! The staff was helpful, eager to help me match the price I was looking to pay, and even went below what I had negotiated for. I literally got everything I wanted in my vehicle. I don't have a single negative comment for this dealership. They helped me through every aspect of purchasing, financing and service and I am thrilled. People can buy vehicles anywhere. There's no scarcity when it comes to vehicle shopping. But if you want friendly, helpful, genuine people that will authentically work to make sure you're happy with your purchase in every aspect, go to Lakewood Chev. More

Great place to buy a Chevrolet Dealing with Lucky was a great experience. My wife and I were looking for a new truck and starting talking with Lucky. He made the buying process ver Dealing with Lucky was a great experience. My wife and I were looking for a new truck and starting talking with Lucky. He made the buying process very easy and it was no pressure sales that other dealerships will show sometimes. Customer service is great and will continue to deal with Lucky and Lakewood Chev. Thanks.. Craig More

I have a car that is tailored specifically to my needs! I cannot say enough positive things regarding my experience with both Michael and Archie. The day I walked in to trade in my old car, I was warmly gre I cannot say enough positive things regarding my experience with both Michael and Archie. The day I walked in to trade in my old car, I was warmly greeted by Michael. I'm a female, and this is my first time purchasing a car alone... I was anticipating instant anxiety having a car salesman approach and pressure me. I do consider myself a savvy consumer - I do my research, and I'll walk if I don't like who I'm dealing with. But Michael completely put my nerves to rest. I liked his personality and could tell I could trust him and even better he actually listened to what I want out of a car! He asked me questions about my lifestyle and my family which I was not expecting! He made great suggestions and advice on the little things that I know will make a huge difference in the way I use my new car. At the same time there was no pressure to add unnecessary bells and whistles. The whole experience really made me feel like I have a car that is tailored specifically to my family's needs. It is customer service like this that I truly appreciate! But it doesn't stop there... When it came time to pick up my new Equinox I had my toddler with me. Michael was so great with my son and he moved the car seat from my old car to my new one and took the time to show me all the child proof features! Again I cannot stress the amazing service I experienced from himl. My sister is so jealous of my new Equinox and I have already told her to go see him as her lease ends in August! More

Great deal on a great truck We had a great experience buying our Used 2012 Chevrolet Silverado. Everett the sales rep was friendly and knowledgable. When I walked in he listened We had a great experience buying our Used 2012 Chevrolet Silverado. Everett the sales rep was friendly and knowledgable. When I walked in he listened to what I wanted and what I wanted to spend and then started showing me what they had without trying to up sell me or convince me I needed more. When we found the truck we wanted to make a deal on, they were reasonable with the price and Manita made the financing extremely easy and stress free. My only wish is that this dealer wasn't so popular so service could be a little quicker! More

Friendly customer service Our family has purchased two vehicles, in the past two years. We have found the service from Everett and Erin to be of high quality. They are both k Our family has purchased two vehicles, in the past two years. We have found the service from Everett and Erin to be of high quality. They are both knowledgable regarding their areas of expertise. We like Everett's approach and his friendly attitude. We have encountered very loud and aggressive sales staff at other dealerships and that is not Everett's approach, which we appreciated. One area that seems to need improving is the service dept. they continue to mix up appointment times and cars that are coming in for service. There also seems to be a need for more internal communication between sales staff and service staff. All that being said I highly recommend Lakewood Chev for any car purchase and we would use them again if the opportunity presented itself. More

The complete package!!! I am a huge car geek, and the thing that annoys me the most from dealers is that they rarely know as much as me about the cars. It really gets into m I am a huge car geek, and the thing that annoys me the most from dealers is that they rarely know as much as me about the cars. It really gets into my head. Fortunately, this was NOT the case here. The guy that helped me out (I think Michael?) was really good at explaining things to me. He would always follow up on any of the questions I had and that really surprised me, how a salesperson would go out of his way and actually care so much about my questions. In the past years when I have gone to dealerships, I felt that the salespeople just wanted to make a sale as fast as possible and couldn't care less about the customer, but with Michael I felt it was the EXACT opposite. He was patient and explained all the details of the cars. Not only that, but talking to him felt as if I was talking to one of my friends. Overall, I would say that it was the complete package, and that it was truly a unique moment which I hope to go back to in the near future! (Just need some more $$) More