
Lakewood Chevrolet
Edmonton, AB
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 11:00 AM - 4:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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People who actually care about the customer I was recently searching for a new vehicle and wasn't able to locate one on a local lot. Using the GM website I emailed several dealerships asking fo I was recently searching for a new vehicle and wasn't able to locate one on a local lot. Using the GM website I emailed several dealerships asking for assistance in tracking down a vehicle with the specifics I was seeking. I only ended up at GMs website after becoming frustrated with a dealership that didn't make my needs their priority and kept trying to sell me something I just didn't want. I was contacted the next day by someone at Lakewood and while on the phone they were able to locate the vehicle that I was looking for, and within hours had provided me all of the details and were working on securing a dealer transfer. Of the other dealerships I emailed through the GM website I am still waiting to hear from two of them, two weeks later, and the other tried to call a few days later, I called back and left a message, they called back again and at that point I didn't call back because Lakewood was on the job. I found the team at Lakewood to be eager to help meet YOUR needs, they focused on us the customer, which seems to be a rarety in any industry. They worked as a team to get the job done and were in constant contact, were willing to answer any questions, would provide any information required and were willing to go the extra mile. Whatever was needed there was one, two or three people trying to look after it as quickly as possible. Aside from great service, it was a very fair deal and it felt professional and like everything was on the table. So often when buying vehicles I am always watching to see when they are going to try to play games, not this group. I would, and have already, recommended them. I am a new customer to their dealership but not GM, a long time GM customer, if there after sale service is nearly as good as the service at the time of the sale I will be a long time customer of theirs. I fully expect their after sales service to be outstanding based on how the dealership appears to operate. If you wanted to be treated with respect, have someone focused on your needs, like someone actually cares about you and not just the sale, then visit Lakewood. More
one great truck We had a wonderful experience at Lakewood Chevrolet this week. This is our second car purchase in the last 3 years. We all know that excited feeling y We had a wonderful experience at Lakewood Chevrolet this week. This is our second car purchase in the last 3 years. We all know that excited feeling you get when it comes to purchasing a new vehicle. Sometimes it can also be a frustrating process. This was not the case thanks to Michael Kwong. He is very knowledgeable in his line of work and had a 2011 model GMC Sierra Truck, which is what we were looking for. He was very transparent, and had their whole inventory at hand so he could immediately show us what was available. His team made the whole process easy and hassle free. This is one great truck, at a good affordable price, and the whole experience was stress free for our whole family. More
Buying my Chevy Trax This was a very positive experience; in fact, so positive, that I am buying another vehicle shortly and Al is assisting with that purchase as well. E This was a very positive experience; in fact, so positive, that I am buying another vehicle shortly and Al is assisting with that purchase as well. Everyone is polite and helpful and I couldn't be happier. More
Great Service It is our 4th vehicle we bought from Lakewood Chevrolet. The service always been excellent before, during and after sale. Great environment, friendly It is our 4th vehicle we bought from Lakewood Chevrolet. The service always been excellent before, during and after sale. Great environment, friendly staff. We are very happy to deal with them. More
Happy! Thrilled!! Satisfied!!! We have dealt with Lakewood in the past and were completely satisfied so it was the first (and only) place we went when it was time for a new vehicle. We have dealt with Lakewood in the past and were completely satisfied so it was the first (and only) place we went when it was time for a new vehicle. Everyone is always so friendly, knowledgeable and always goes the extra mile. Save yourself alot of frustration and headaches - go straight to Lakewood!!!! More
Great Purchase Experience! I was very apprehensive when I went shopping for a second hand car for the first time. I had heard horror stories from friends and family about pushy I was very apprehensive when I went shopping for a second hand car for the first time. I had heard horror stories from friends and family about pushy sales people and getting lemons from other dealerships, but I hadn’t heard anything negative about Lakewood, so I started there. It was such a pleasant experience! I was offered assistance right away by Michael, but told him I’d like to take my time perusing the available cars before speaking with him. He completely respected my wishes and when I had picked a few that I wanted more details on he was happy to help. He went over the features, pros and cons, and cost of each vehicle I asked about, and answered every question I had confidently. I decided on a 2010 model Chevy Cobalt, which I absolutely love. I would definitely recommend Lakewood Chevrolet to everyone I know so they can have great car buying experiences too! More
Excellent Work I have dealt with Lakewood Chevrolet for a few years now. The past few years my dealings were mainly with the service department. I had an older mod I have dealt with Lakewood Chevrolet for a few years now. The past few years my dealings were mainly with the service department. I had an older model Chevy and my service bill was creeping up there. Got to a point where it would benefit me to just trade my old car in for a newer model. I headed over to the used cars department and was greeted my Michael. We started chatting and I told him about all my car troubles. He was a very good listener and did not interrupt me one single time. I tend to ramble on and on. It felt like I was talking to my best friend. He acknowledged all my concerns and I told him what I was looking for and told him I had to keep within my budget. He showed me a few different vehicles and finally I decided on either a Chevy Cruze or a Malibu. Michael was very knowledgeable and showed me all the features of both vehicles. I test drove both of them and decided on the bigger car. The Malibu. The whole process was painless and there was no pressure. All the documentation was shown to me about the history and inspection of the vehicle. The negotiation process was pretty easy as well. We went back and forth a few times but finally I agreed to a fair price with his manager. After that I went into the business office and got the ball rolling to getting my vehicle. Overall this was the best experience I have ever had purchasing anything. The entire process was smooth and absolutely a joy. I have always recommended Lakewood but now I highly recommend them, especially my salesman, Michael, manager Beau and business manager Erin. Excellent job guys !!! More
Very helpful and friendly customer service. This is my first time shopping for a used car at Lakewood Chevrolet; and I must admit that I found that it was the most helpful and friendly dealershi This is my first time shopping for a used car at Lakewood Chevrolet; and I must admit that I found that it was the most helpful and friendly dealership that I have ever dealt with. My salesman Michael Kwong was not only knowledgeable about all of the different cars on the lot, but he spent the time, and took special care in making sure that he understood exactly what my personal needs and requirements were. I also had great experiences with both Archie Doonanco and Manita Bains; who took the time to make sure that every detail was covered for me to effortlessly purchase my 2011 Chevy Impala. All in all, an awesome experience! Thank you Lakewood Chevrolet! More
Really enjoyed my new car buying experience! This is the most honest dealership we have ever dealt with. There was no high sales pressure or pitch from the salesmen. This is the first dealership This is the most honest dealership we have ever dealt with. There was no high sales pressure or pitch from the salesmen. This is the first dealership that showed me what I wanted and the price range I could afford. This truly is a full service dealership. They even registered the car me. I would gladly recommend this dealership to anyone who wants to buy a car. Thanks Lakewood Chevrolet! More
I felt everything wasn't forced. Everything was outstanding. I feel that I found a great truck, and that my dealer was a personable yet respectable since nothing was put in a was put onto me in a negative way (a I feel that I found a great truck, and that my dealer was a personable yet respectable since nothing was put in a was put onto me in a negative way (as if he was only trying to get me to buy). Instead seemed like he just wanted to find the truck right for me. Good service and nice people. More