Lakewood Chevrolet

Above and beyond, that's how they roll at Lakewood Chevy My experience began when I first spoke with Jacob over the phone, then he entrusted me with his colleague Linda Desjarlais to help me out. We discusse My experience began when I first spoke with Jacob over the phone, then he entrusted me with his colleague Linda Desjarlais to help me out. We discussed a few times over the phone about the vehicle a few days before, then I decided finally to make my trip down from Grande Prairie to Edmonton to meet and discuss in person. My plan was to rent a 1-way car from GP that I would later drop at Edmonton's airport. When I arrived on that day, I was greeted by Linda herself and Jacob. They both knew I drove all this way to come see the car, and they made me feel at home! We saw the car, negotiated one last time (it's in our nature to negotiate the negotiated price already haha), and then advised Linda that I wanted to take the car to my own independent auto mechanic shop for an inspection, which she agreed nicely. We took the car to the mechanic and left the vehicle there for inspection, and Linda drove us back to the dealership where we met the financing team to discuss options. We decided it was best to buy the vehicle cash rather than financing it, so we took our rental which we had and headed to the local bank to get a draft. My experience at the bank was a disastrous one. For multiple reasons I couldn't get a draft for the full amount, and was in a bad situation. I didn't know what to do (I was short $2,000). I called the dealership from the bank, and asked to speak to Jacob, but he wasn't there. So they put me through to Dan Bass, Former CFL SUPER STAR grey cup winner!!! He made my life easier when he told me I can pay with my credit card the balance, that he was able to accommodate me, THAT EASY! It was about 5:30pm when I left the bank and decided to go see the car we left at the auto shop. To our absolute surprise the shop was closed!!!! With the car I wanted to buy stuck there!!!! I absolutely did not know what to do! We went back my wife and I to Lakewood Chevy, we were absolutely embarrassed and did not know what to say. Imagine our situation for a second: my wife and I left that morning, planned to drop off a rental in Edmonton, and drive back the same day with our new vehicle to GP , again all on the same day. Unfortunately we knew things were not going to go as we planned anymore! We saw Linda, and Dan Bass, their reactions were absolutely priceless (hahah) "our car is stuck there? What do you mean". Linda and Dan made miracles happen that evening: -Linda followed me to the airport where I was able to drop off my rental, and drove me back to the dealership, and offered my wife and I one of their own cars so we can get around for the night!!! Above and beyond! Wow. They even helped us find a hotel nearby, and even recommended us a few good restaurants not too far away! It was a very long day for my wife and I, but Lakewood Chevy has Superstars working for them! The next morning we drove back to the Auto mechanic inspection place (gave s*** to the mechanic there haha), got our soon to be new car and drove it back to the dealership. YES it was clean and absolutely flawless! Linda was there, Jacob was there, had a few laughs, paid for the car, took a few pictures with the crew, and we headed back to GP. Bravo Lakewood Chevy! Bravo! Buying a car should always be that easy. Unfortunately some bad car salesmen in the industry really tarnish your role's reputation, they need training from YOU guys! You guys should give them courses on how to treat clients! Again, bravo! Above and beyond is what I got from Lakewood Chevy! Ohhhh and I even got to wear Dan's ring!!!!!!!! Honoured! Thanks Lakewood Chevy! Message to senior management at Lakewood Chevy: when I come back next time to buy another car for my wife, I better see Linda Desjarlais, Jacob Smith, and Dan Bass' s names promoted! Give them a raise! More

Lakewood Chevrolet Just a few words on our experience buying a new car at Lakewood. After touring a number of dealers in Edmonton, looking for a new vehicle, we decide Just a few words on our experience buying a new car at Lakewood. After touring a number of dealers in Edmonton, looking for a new vehicle, we decided to return to Lakewood Chev to seriously begin the buying process. We were greeted warmly when we arrived. Allowed to browse the showroom freely without any 'hovering' sales people. The entire experience from sales to finance and finally delivery, was pressure free and enjoyable. Jim Bell is very knowledgeable in the product and it was a pleasure dealing with him. Barry & Donna More

Smooth and friendly service. I came to Lakewood to see Chris and what he could offer me for a used truck. I was surprised to see how quickly and easily the process was for me to h I came to Lakewood to see Chris and what he could offer me for a used truck. I was surprised to see how quickly and easily the process was for me to have a truck within an hour. Now, both my dad and I have trucks bought from Chris that we couldn't be happier with. The whole staff at Lakewood is friendly and focused on getting you the right vehicle and making sure everything is to your satisfaction. My experience at Lakewood included meeting Jacob and Erin along with Chris. And I would definitely recommend going to see them for getting a vehicle. More

A very good place to buy a car This dealership was recommended to me by a co-worker and I found the experience relatively painless. Everyone seemed most anxious that I got as close This dealership was recommended to me by a co-worker and I found the experience relatively painless. Everyone seemed most anxious that I got as close to everything I asked for as they could at a fairly good price. More

Great doing business with Lakewood. Using them for 17 yrs Bought a Cavalier there 17 years ago and always used them for servicing and stuff. When I bought the new Spark I was surprised at all the features and Bought a Cavalier there 17 years ago and always used them for servicing and stuff. When I bought the new Spark I was surprised at all the features and loved the fact everything was done to expedite the ownership. I hate paperwork and all the detailed crap. Love it when I just pay the money and everything is done. Great group of people to deal with. More

Erika is always friendly and willing to do whatever it takes to make us happy customers. She goes the extra mile. Thanks Erika...we will be back! is always friendly and willing to do whatever it takes to make us happy customers. She goes the extra mile. Thanks Erika...we will be back! More

Kim S. I decided to trade in my vehicle for a newer car because my warranty was nearly up and I wanted to have a reliable vehicle but still wanted to get a g I decided to trade in my vehicle for a newer car because my warranty was nearly up and I wanted to have a reliable vehicle but still wanted to get a good value for my vehicle. I originally went to my old dealership and received a trade-in quote from them. We were looking at a similar car to the Chevy Cruze. I went to Lakewood Chevrolet to get a quote from them and to look at the 2016 Chevy Cruze. Lakewood managed to get me the same financing but with so much more! Compared to the other car, the Cruze had a car starter, OnStar (includes WiFi!), Apple Carplay, etc and they also managed to fit in winter tires into my deal. Thanks to Sean Simon, Corey Baker and Christina Carlson for making my experience flawless! More

2016 chevy cruze Its a amazing car have lots of new features which i liked it and still driving very well if i get any issues i will let u know Its a amazing car have lots of new features which i liked it and still driving very well if i get any issues i will let u know More

Such a different experience My car broke down so after 13 years I needed a new car. I had done research of what I wanted and what I could afford beforehand. The first dealership My car broke down so after 13 years I needed a new car. I had done research of what I wanted and what I could afford beforehand. The first dealership I walked into I clearly explained this and was immediately shown something that turned out to be over twice my budget. When I went to lakewood chev I told them the same thing and they listened to me. Immediately showed me something that fit what I was looking for. They suggested something a bit better that may have suited a few more of my needs but when I said it was our of my budget they went back to the first vehicle. I actually appreciated them showing me the other one in this case because they knew what i needed, listened to what I said were must haves and like to haves. and weren't just trying to upsell me, they were showing me something closer to what I was used to. They were knowledgeable about the vehicle and showed me things/features that I would care about. I was pretty stressed about the process but Merik and the sales manager Federico made it a lot more fun and easy. Erin in the finance department was also great. Explained everything well and was available for any questions. Was super happy with my overall experience and will definitely be back for my next car and recommend them whenever I have the opportunity More

The greatest service and vehicles around Bought a brand new Tahoe LTZ from Chris Wickman and wow did he ever hook us up. Very pleasant to deal with everyone at lakewood. I have bought my last Bought a brand new Tahoe LTZ from Chris Wickman and wow did he ever hook us up. Very pleasant to deal with everyone at lakewood. I have bought my last two vehicles from lakewood and have never had any regrets or any bad experiences. I give you all 5 stars. Curtis and Kayla More