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Lakewood Chevrolet
Edmonton, AB
2,413 Reviews
Good People -> Great Service
Our friendly and knowledgeable staff will treat you with respect and provide you with the best possible service at a competitive price. We succeed if you choose to return to Lakewood for all of your vehicle requirements and if you choose to refer your friends, family and associates to us.
We are looking forward to having you visit Lakewood Chevrolet in the near future.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 PM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:30 AM - 2:00 PM
Sunday Closed
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Showing 2,413 reviews
November 19, 2016
Quick,efficient,honest After a deal gone bad at another dealership, I stopped in at Lakewood. I was introduced to Jim and felt comfortable right away. I told him what I was After a deal gone bad at another dealership, I stopped in at Lakewood. I was introduced to Jim and felt comfortable right away. I told him what I was looking for and soon he was showing me a truck that would fit. The pricing was right for this truck and so far I am very happy with it. When I picked it up it had a full tank of gas and was shining clean.If their service is anything like their sales, I'm in good hands. Thanks Jim. Thank-You Reg Maltais More
by Reg Maltais
Employees Worked With
Jim Bell, Christina Carlson
November 19, 2016
So so happy! I'll start off by saying I soooo wasn't ready to buy a new vehicle. That being said, my old one was no longer valuable for my family. I went into Lake I'll start off by saying I soooo wasn't ready to buy a new vehicle. That being said, my old one was no longer valuable for my family. I went into Lakewood knowing I wanted an Equinox & was greeted by very friendly staff. Jim Bell was my sales associate & he made the process very easy & understandable. Manita Baines in financing was amazing as well & made the financing easy as well! I have bought three brand new vehicles from different locations but I will definitely be returning to Lakewood when I am ready for another! More
by Amacinto
November 19, 2016
2017 Chevy Cruze My experience with Lakewood Chevrolet was fantastic! Have nothing but great things to say about the dealership and the care they take when helping you My experience with Lakewood Chevrolet was fantastic! Have nothing but great things to say about the dealership and the care they take when helping you shop for a new vehicle. I traded in my SUV for a brand new car and I wouldn't have had it any other way. The Cruze itself is hands down amazing, feels as luxury as they get. I will continue to use Lakewood again and again, my husband is even going to start there when he's ready for a new truck. We dealt with Jim, and he made things so easy and seamless - great service, and easy going personalities (no pushiness!). More
by Ashleyp
November 18, 2016
Review of Roger Raballo We were looked after by Vince (and Danny). Vince was considerate and caring while we made up our minds and shopped around. He did not push us for We were looked after by Vince (and Danny). Vince was considerate and caring while we made up our minds and shopped around. He did not push us for a descision. More
by noeln
Employees Worked With
Vince Morrison
November 18, 2016
Service call back time It took 1.6 days to hear back from Cory B. re.the status of our Cruze. When my wife called, suddenly the parts had just arrived and there was no expla It took 1.6 days to hear back from Cory B. re.the status of our Cruze. When my wife called, suddenly the parts had just arrived and there was no explanation why we had not been updated before. More
by Jeff Johnsson
Employees Worked With
Cory Bates
November 18, 2016
Great service friendly staff Service at Lakewood chev is amazing I came into town from work to pick up my truck, only had a few hours before I had to return, so both salesman and Service at Lakewood chev is amazing I came into town from work to pick up my truck, only had a few hours before I had to return, so both salesman and finance manger came in early before there scheduled shifts to get me on my way. You want a vehicle go to Lakewood chev More
by Dave
Employees Worked With
Christina Carlson, Sean Simon
November 17, 2016
Erika is amazing! Being a fleet customer, I have dealt with several dealers, however when it comes to Chevrolet vehicles, I will ensure my fleet will come specifically Being a fleet customer, I have dealt with several dealers, however when it comes to Chevrolet vehicles, I will ensure my fleet will come specifically to Lakewood Chevrolet in Edmonton. Erika goes above and beyond with explaining details of repairs and assist with getting my repairs completed faster than any other dealer I've dealt with. Her "Yes" mentality always gets the job done fast and efficiently. I can always count on Erika get the job done. If I have any friends, family, or colleagues ask for a place for Chevrolet service to be done, I always make a point to tell them to see Erika at Lakewood Chevrolet first so they can experience the best and most fantastic service ever! More
by GM Fishbowl
Employees Worked With
Erika Hygard
November 17, 2016
Excellent salesman Vince handled the problems that I was having at home with my wife having cancer and I have to cook clean etc He did not continue to call when I reque Vince handled the problems that I was having at home with my wife having cancer and I have to cook clean etc He did not continue to call when I requested that he waited until I contacted him. I would recommend Vince to anyone looking for a vehicle. More
by lakewood
Employees Worked With
Vince Morrison
November 17, 2016
New Chevy Colorodo First experience buying threw the dealership. Amazing service and, never felt pressured . Was able to find the perfect vehicle. The team at Lakewood C First experience buying threw the dealership. Amazing service and, never felt pressured . Was able to find the perfect vehicle. The team at Lakewood Chevy was willing to work within my budget. They have a great selection of trucks. Would recommend Rory to anyone looking for a vehicle without being pressured into one. More
by Nikolas Dos Santos
November 16, 2016
Worst warranty work ever READ THIS before you service run Like the wind from the service shop. It has taken 5 visits and the loss of my truck for a total of 7 days to repair a tire issue and then they tr run Like the wind from the service shop. It has taken 5 visits and the loss of my truck for a total of 7 days to repair a tire issue and then they tried to blame another dealership for damage that they have done to my truck. I did contact Kerry Russell once the problem with vibration started after the first visit, and this is what has transpired. visit 1- at service for 1 day. I had a vibration ion front tire. they said they balanced all my tires and it was good Visit 2- at service 1 day. the vibration was now on the rear. They said I suddenly had a bad rear tire. they ordered me a new one. Visit 3- at service 1 day replaced my rear tire and said the truck was fixed. Visit 4- at service 3 days. the vibration was worse on rear. they said they balanced all tires and pico tested. took them 3 days to realize that the new rear tire was bad. they drove the truck with anther trucks same tires on rear and it was good. Service manager told me he could not give me those tires because the serial number on the tire is to the vehicle from GM. I called GM and they just laughed. Ordered me a new tire and gave me back my truck that I left with half a tank of gas empty. visit 5- the put new tire on truck and said all tests showed everything good. shop foreman phoned to tell me this. He then questioned if anyone else touched the truck. I told him Ron Hodgson took it for a test drive between visit 3 and 4. They tried to tell me that Ron Hodgson damaged my wheel. Interestingly enough it was the same wheel they replaced the tire 2 times and removed from the truck numerous times for balancing. At this point they costed me lost time for my wife from work and me running back and forth to the dealership, about a half a tank of gas trying to fix a tire issue. Damaged rim which happens to be a polished 20''. The worst is the lieing about doing the damage, lieing about wheel serial numbers, poor poor service. Stay away at all costs. This is the 3rd bad experience from service. Last time it was a poor alignment the Ron Hodgson repaired at my cost, and the other time they tried to say I damaged my own car after their work which the car was never driven. More
by rilcoat
Employees Worked With
Kerry Russell, Alphonse Bilodeau, Dan Boulet
